Functie:
We are looking for a senior Project Engineer Server Hosting & Cloud with experience in project work.
You will be part of the EMEA support team and will mainly take on different projects that you will drive forward. When required, you will handle operational issues.
You are expected to investigate those escalation & set up a prevention plan (thorough documentation, optimizations of processes etc).
This position reports to our IT Manager EMEA.
Job description
* You take ownership of the different technologies involved in the Server Hosting & Cloud service in the EMEA region.
* You work closely together with the Support Lead, the support team & our partners Insight & Atos to ensure the Server Hosting & Cloud service can be supported within the agreed SLA’s and in line with the expectations of our users.
* You drive pro-activity and automation to ensure incidents are prevented and the service remains healthy and compliant.
* You coach and train the colleagues in the support team and the local IT teams to drive operational efficiency and excellence.
* You act as the expert and support to resolve complex and critical issues.
* You work closely together with the solutions & architecture team and are driving the transformation and innovation of the Server Hosting & Cloud service in the region. You are a great contributor to the different projects that are part of our roadmap.
* You assist the colleagues in the demand team to define solution designs for the different demands raised by the business. You take a leading role to work closely together with the solution & Architecture team and our partners to bring the right solution and to guarantee we use standard solutions whenever possible.
* You are one of the driving forces to make the shift from on prem hosting to the Cloud (Azure).
Experience and knowledge
* Microsoft Azure
* Windows & Linux server OS
* VMWare Vcenter
* Storage technologies - Dell & HP
* Server Hardware – Dell & HP
* Veeam backup solutions
* Azure Files & Azure File Sync
* Scripting – Powershell
* Bitlocker
* Microsoft Defender
* Active Directory & Azure AD
* General network knowledge
* + 4 years of experience working for a large company
* experience in project work
Requirements
* Higher education or equivalent experience.
* You are passionate about technology and more specific technologies around Server Hosting & Cloud.
* Fluency in English, spoken and written is a must.
* ITIL Certification.
* Technology certifications are a plus.
* Competency is more than ever a combination of knowledge, experience and attitude.
* You are a customer centric individual who understands customers’ needs and seeks to fulfil or exceed expectations.
* You take ownership.
* You are a team player that can work independently.
* You have a clear way of communicating.
* A resilient person who can cope with change in an ever faster moving digital landscape and who can spread this attitude of self-sufficiency.
* An innovative "there is always a better way" person with a positive, flexible and responsive mindset who embraces and promotes the digital transformation (regardless of age).
* Open-minded with a global mindset, curious to understand and learn new perspectives.
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