Job Summary
Responsible for optimizing customer processes and conditions while providing education to external customers on how to run Avient materials. Tooling design and flow modeling. Troubleshoot issues that are raised by the customer. May be accountable for or participate in the resolution of customer complaints. May be responsible for developing a new application or product launch testing plan and procedure, data analysis, and communication of results. Requires three plus years direct, relevant experience with the ability to operate with little to no direction.
Essential Functions
* Ensure all activities are in line with Health & Safety principles. Pro-actively support a safe working environment and assess all potential hazards.
* Provide technical service to our customer & commercial team prior & after sales such as application guidance, specification understanding, process guidelines & give technical presentations.
* Troubleshooting processing challenges & customer complaints: investigate & resolve problems through a pragmatic but scientific approach. Timely assist our customers on-site or virtually.
* Provide to the global technology team & commercial a technical/test report of the customer issue & resolution approach.
* Collaborate within our global technology team but also cross-functional teams including marketing, sourcing, manufacturing, commercial, and regulatory to ensure alignment of the technical service activities.
* Feedback advice for technology and/or product improvement based on customer feedback.
* Create technical data sheets.
* Lead & coordinate with the plant technical trials and transfers: process, testing plans, data analysis & communication of results.
* Product development & testing: develop products, meeting customer specifications, quality & operation standards based on input from the rest of the technology group.
* Conduct experimental trials from processing to testing.
* Initiate laboratory/plant capabilities improvement to allow appropriate testing capabilities.
* Ensure testing is performed according to established standards.
* Support raw material evaluation & selection.
* Participate in Scale-Up process and support the plants accordingly.
* Other duties as assigned.
Education and Experience
* You have preferably a master’s degree in chemistry, chemical engineering, polymer science, or material science with a focus on polymer materials.
* 1-3 years of experience in the field of polymer science, injection molding/extrusion, ideally within the area of high temperature polymers and/or fluoropolymers.
Additional Qualifications
* Teamwork & collaboration skills.
* Ability to work independently with minimal supervision and within a team.
* Strong analytical & problem-solving skills.
* Project management capability & good communication skills.
* Driven by passion to succeed.
* Ability to work in a multifunctional environment.
* Fluent in English. French is an asset.
* Self-motivated team player with an ability to multi-task.
* High sense of urgency and initiative.
* Flexible and willing to travel occasionally.
Competencies
* Personal Skills - Stress Management
* Personal Skills - Statistical Skills
* Personal Skills - Research
* Personal Skills - Project Management
* Personal Skills - Self-Motivated
* Personal Skills - Analytical Skills
* Personal Skills - Time/Priority Management
* Software Skills - Microsoft Outlook
* Software Skills - Microsoft Word
* Software Skills - Microsoft Excel
* Personal Skills - Work Independently
* Personal Skills - Technical Writing
* Personal Skills - Work on a Team
* Software Skills - Microsoft PowerPoint
* Leader of Self - Instills Trust
* Leader of Self - Action Oriented
* Leader of Self - Collaborates
* Leader of Self - Customer Focus
* Leader of Self - Situational Adaptability
* Leader of Self - Being Resilient
* Leader of Self - Demonstrates Self-Awareness
* Leader of Self - Communicates Effectively
Environmental, Health, Safety, & Security (EHS&S) Requirements
* Avient integrates EHS&S into all aspects of our operations. Each position at Avient is responsible for complying with all applicable EHS&S requirements. Additionally, employees and management are responsible for reporting all EHS&S incidents immediately to ensure we keep EHS&S a priority within the organization.
* Security includes physical security and cyber security.
Who We Are
Avient Corporation provides specialized and sustainable material solutions that transform customer challenges into opportunities, bringing new products to life for a better world.
Why Avient
Avient Corporation is a world-class sustainable organization built on innovation, collaboration, and employee development. We are committed to providing a supportive and dynamic work environment where our diverse associates can grow and succeed while positively impacting our planet and the communities we serve.
Avient Corporation is a drug-free workplace. Avient is an equal opportunity employer.
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