As customs brokerage agent, you play an important part in the coordination of logistics flows.
If you have a similar experience and are fluent in English and Dutch/French, continue reading!
As a customs brokerage agent, you are someone who can provide superior global logistics and trade compliance services to our clients, with strong working skills in a team environment.
* Ensure compliance at all times to regulations. This includes internal policies and procedures such as Operational Process Standards (OPS) and external government regulations or customer policies/requirements.
* Interact with customs authorities to address any issues/questions that may arise during the clearing process and act as a liaison between customs authorities (or other government agencies) and customers.
* Key all air, ocean, and truck files according to KPI and customer requirements in compliance with all rules and regulations.
* Release (Licensed Broker Only) all air, ocean, and truck files according to KPI and customer requirements in compliance with all rules and regulations.
* Ensure billing team has necessary information to submit an accurate and complete invoice according to KPI.
* Serve as the point of contact for assigned clients and ensure cohesion with all Expeditors services.
* Pro-active communication with customers regarding all aspects of their business.
* Respond timely to emails and phone calls.
* Update and monitor customer SOPs and ensure all interested parties understand proper procedures and processes.
* Complete drawback process as requested.
* Send reports according to customer requirements as outlined in SOP as requested.
* Understand department process flow, constantly looking for areas of improved efficiency.
Who are you?
* Basic local regulatory knowledge for compliance.
* Global Logistics Industry knowledge (Incoterms, movement of cargo, etc.).
* Dangerous Goods certification (preferred).
* Pro-active, strong organizational skills & team player.
* Fluent in English & Dutch/French. Any other language is a plus.
* Effective interpersonal skills, including proven abilities to listen, comprehend, and effectively communicate clearly and concisely to obtain positive results.
Convinced? Apply online right away or send a mail with your CV to diegem-careers@synergiejobs.be.
Please note that if you are NOT a passport holder of the country for the vacancy you might need a work permit. Check our Blog for more information.
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