Gentis is a Belgian recruitment company headquartered in Brussels and providing permanent staffing as well as project sourcing solutions worldwide in multiple sectors.
Our client, a leading player in the insurance sector, is currently looking for a Bilingual Claims Handler (FR/NL) to strengthen their team in Brussels. This is a key role for someone passionate about client service and experienced in managing insurance claims.
Job Description:
* Handle and follow up on insurance claims (motor, home, liability, etc.)
* Serve as the main point of contact for clients during the claims process
* Coordinate with internal and external stakeholders (experts, lawyers, insurers)
* Ensure compliance with internal policies and Belgian insurance regulations
* Analyze and evaluate claim files to ensure fair settlement
* Maintain detailed records and clear communication with all parties involved
Your Profile:
* Bachelor’s or Master’s degree (Law, Insurance, Finance, or similar) or equivalent experience
* A first relevant experience in claims handling or within the insurance/banking industry is a plus
* Strong organizational skills and attention to detail
* You are a team player with strong communication skills
* You are client-oriented, proactive, and solution-driven
* Fluent in both French and Dutch (oral and written); English is a strong asset
What our client offers:
* Attractive salary with a complete benefits package (including bonus, meal vouchers, insurance, etc.)
* 3 days homeworking possibilities
* A stable and growing company with a solid reputation
* A dynamic and supportive work environment
* Opportunities for personal growth and professional development
* A key role in a client-focused and ethically driven organization