The Field Service Responsible delivers Field services to our customers.
Especially you manage and operates the fleet of pilot & measurement units which are placed at customer sites for qualification trials purposes or technical services.
You are responsible for maintaining all the units in proper operation order and safety and also to propose and realize upgrade of existing tools or develop new tools to answer new needs from the market (from lab scale to pilot scale).
You are responsible to units planning and availabilities.
You are a fully involved member of the team providing technical support & Services to our customers. You work very closely with the field support engineers, sales team and the customer.
Your Responsibilities & Tasks
1. You Manage tools and mobiles units dedicated to trials & services for markets and customers according to budget Maintain and operate existing trials tools/pilot units for customer/market needs Keep continuous optimization of existing tools/pilot equipment's for continuous improvement of our quality/level of services and reliability Develop / design / build new pilot / tools
2. You apply and enforce Safety Ensure safety of operation of all our tools / pilot equipment (with CE marking for example, applying the 3 green lights process… ) Guarantee the execution and application of safety procedures inside Carmeuse and at customer (risk analysis during trial preparation at any scale: lab – pilot – industrial, …) Continuously question and optimize safety tools and procedures for all our operations / procedures (existing one and new ones)
3. Organization Organize mobile units' delivery and installation with our customers Organize / manages stakeholders / sub-contractants according to deadline, planning and budget Place PR and PO in SAP system according to internal process and budget.
Your Profile
Basic requirements:
4. Background in electro -mechanics (able to read / understand electrical & mechanical drawings)
5. BA5 ability (electricity) (able to fix basic electrical issue)
6. Forklift license is a plus
7. 5 years' experience minimum
8. Good knowledge in Office tools (Word, excel, powerpoint, …)
9. Fluent English + and local language
10. Open to travel locally and in EU
11. Driving license.
Needed knowledges:
12. Knowledge in electro-mechanics
13. Knowledge in safety rules
14. Basic understanding of chemistry is a plus.
Needed skills:
15. Customer focus
16. Planning, organization & management of priorities / tasks / sub-contractor
17. Problem solver, creative
18. Ability to work autonomously and write reports
19. Ability to handle difficult / unexpected operational issues, stressful situation
20. Flexibility
21. Team spirit
22. Diplomatic.
Your Future Team
Tech Partner team has the mission to understand how lime-based solutions are used in the different markets and applications that Carmeuse is serving. The team is composed of Engineers, PhDs and technicians based in different countries in Europe. We contribute to optimize the use of lime products in our customers’ processes. We understand the technical need from the market. We contribute to the development of new products, services and solutions to address those needs and support business development.
And Your Manager
The leader of the team is Mrs. Céline Dewaghe, 40-year-old. She Started in Carmeuse 10 years ago, her management style is supportive and based on trust. She has a positive and constructive mindset. She gives autonomy to people and offers challenges which are opportunities to learn, grow and develop skills. She promotes strong team spirit inside the team.
Why Carmeuse?
We truly believe that where you work matters and, as a family business, we know what makes our employees happy!
23. Permanent contract
24. Flexible working hours
25. Home working policy
26. Competitive salary package and benefits
27. A lot of growing possibilities
28. A strong HR and training policy to develop your skills
29. Work life balance.
#LI-Hybrid
The Recruitment Process
If you apply for this great position, you could go through these different steps:
30. Olivia Braszko, our Talent Acquisition Lead will analyze your Résumé and cover letter
31. A first "Teams" interview will be scheduled with Aurélie. You will take 2 personality questionnaires. Olivia will want to know more about you, as a person and as a professional. She will assess your motivations and answer to your questions
32. You will have a second interview with Aurélie Mordant, our HRBP, and Céline Dewaghe, our Tech Partner Manager.