Business Analyst / Process Analyst – FreelanceFor a customer in Belgium, we are looking for a Business Analyst / Process Analyst with strong process modeling and business analysis skills to join on a long-term, freelance basis. The role will focus on the customer’s digital transformation, supporting the energy transition, and improving business processes within a sustainable and green energy infrastructure.The customer, a leading European transmission system operator, is working to enhance its efficiency and quality, supporting renewable energy integration and the nuclear phase-out. This role will involve harmonizing processes across departments and between the customer and its German sister company.Responsibilities:Model business processes and assist in redesigning processes to meet the customer’s business needs.Challenge business stakeholders regarding their needs and define optimized to-be processes.Harmonize business processes across the customer and its German sister company.Capture business requirements and translate them into actionable epics, features, and user stories.Develop business information models, including interfaces, screens, and reports.Coordinate and validate requirements between business and IT stakeholders.Validate functional analysis and ensure alignment with business needs.Support testing and validation of tool releases post-implementation, including UAT.Contribute to change management, including creating training materials and providing end-user training.Provide post-implementation support for business users.Profile:Master’s degree in a technical or economic field, or equivalent experience.At least 5 years of relevant experience as a business or process analyst, with a focus on business process modeling and requirements gathering.Strong proficiency in BPMN and UML.Knowledge of Enterprise Architect, Jira, and DevOps is a plus.Experience in the energy sector is an added advantage.Fluency in English, with strong proficiency in Dutch or French (spoken and written).Additional Details:SENIORITY: Medior to SeniorSTART DATE: ASAPDURATION: Long-termCONTRACT: FreelanceLOCATION: BelgiumONSITE POLICY: Hybrid (1-2 days per week onsite)HOURS PER WEEK: 40LANGUAGES: English, Dutch or FrenchINTERVIEW PROCESS: 1-2 stages