About Cytiva
Cytiva is a global leader in life sciences, providing innovative solutions to advance future therapeutics from discovery to delivery.
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Job Description
We are seeking an experienced Logistics Quality Assurance Director to join our team. In this critical role, you will be responsible for ensuring the quality and compliance of our distribution activities worldwide.
You will oversee the development and implementation of quality procedures, provide guidance and support to our logistics teams, and collaborate with cross-functional departments to drive continuous improvement initiatives.
The ideal candidate will have a strong background in quality assurance, with experience in developing and implementing Quality Management Systems certified to ISO9001/ISO13485.
This is a senior leadership role that requires excellent leadership and communication skills, as well as the ability to travel up to 30%.
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Key Responsibilities
* Lead the Freight & Logistics Global Quality Assurance Team, including people management, team performance, coaching, and mentoring.
* Define, develop, and implement Quality Management System (QMS) requirements applicable to Freight & Logistics organization.
* Provide overall quality management across global distribution sites and carrier/forwarder lanes.
* Ensure planning and management of cross-functional support to customer and certification body audits.
* Lead the Complaint Handling Unit development and execution to achieve targeted complaint reduction.
* Collaborate and support site manufacturing teams related to logistics complaints, status, escalations, and feedback.
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Requirements
* Bachelor's degree in a relevant field, such as Engineering, Science, Biotechnology, Supply Chain, or Logistics.
* At least 5 years of experience managing and leading teams globally.
* Extensive experience in quality assurance, with a focus on developing and implementing Quality Management Systems certified to ISO9001/ISO13485.
* Experience driving continuous improvement/lean initiatives in quality assurance or equipment services.
* Externally/customer-focused with experience managing customer relations.
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Preferred Qualifications
* Leadership position in Freight & Logistics.
* Experience in Life sciences / Biopharma industry / GMP.
About Us
Cytiva is a Danaher company, and we value diversity and the existence of similarities and differences found in our workforce, workplace, and throughout the markets we serve.