ResponsibilitiesEvaluate and translate requirements into technical system designsAssess design benefits, trade-offs, and validate compliance to meet requirementsSupport deployment of designs and ensure they meet performance and capacity needsUtilize development tools to address technical or business challenges (e.G., technology evolution, capacity management, performance optimization)Innovate and propose new ideas to enhance existing systems, processes, or servicesMaintain and update technical documents using clear and precise technical writingHandle complex incident resolutions and conduct root cause analysesParticipate in on-duty rotations for system oversight, as requiredQualifications Must-have skillsProven knowledge of ICT systems and software packagingProficiency in Citrix and Microsoft IntuneFluent in English (spoken and written)Strong analytical thinking, adaptability, collaboration, flexibility, and results-driven mindset Nice-to-have skillsKnowledge of Dutch (spoken and written)Detailed role scopeCollaborate on implementing the workplace of the future for end customersLeverage modern technologies for application delivery, including Citrix, SCCM, and IntuneApply best practices for delivering applications (e.G., MSI-X, containerized applications, MSI)Participate in the full lifecycle of application deployment, from software layering to issue resolutionOperate within strict security frameworks to ensure system integrity and reliability