Born in 2000, Infoplus Technologies UK Ltd is a forward-looking Information technology company focused on building products, services, staffing, consulting, and digital transformation, needed for next-generation. We combine the power of technology with our culture: Quality, Innovation, and customer empathy, Infoplus Technologies UK Ltd is at the forefront in providing a comprehensive portfolio of services to cater to the needs of clients’ strategies in the evolving world of digital.
Headquartered at Borehamwood, United Kingdom, we challenge industry norms by holding ourselves accountable through our fixed-price and ongoing service contract methods, with a unique performance-pricing model.
The Role
You will be responsible for :
* Designing, maintaining and supporting the network infrastructure.
* Monitoring system performance and ensuring reliability and availability.
* Recommending infrastructure solutions to meet business requirement in compliance with IT policy & procedure.
* Providing Level 2 support and troubleshooting as and when required.
* Analysing business requirements to develop technical network solutions and their framework.
* Providing technical (Level 2/Level 3) support.
* Providing design guidelines, documentation, standard configuration and best practices for implementation.
* Understanding available solutions and be aware of best practices within the industry.
* Working closely with stakeholders to understand requirements.
Ideal Profile
* You have a good understanding of telecommunications in general, our network and customer connectivity.
* You have good and thorough written and oral communication skills.
* You communicate with employees, contractors and customers.You can defend your own solution constructively.
* You can analyse a technical problem in different ways.
* You are familiar with MS Office: Windows, Word, Excel and Access.
* You are familiar with the IT applications used (eJMS, ABR, ITR, IFH, KBS, IVP...).
* You are familiar with Autocad.
* Being familiar with QGIS is an added value.
* You have the will to evolve and learn on a daily basis (e.g. new tools).
* You work independently and take initiative.
* You are punctual and work in a precise manner.
* You are able to achieve your objectives within the given time frame.
* You are resistant to stress during periods of high work pressure.
* You are able to work in a team with respect for your colleagues.
* You have a Bachelor's degree or equivalent experience
What's on Offer?
* Join a well known brand within Telecommunications
* Leadership Role
* Opportunity to make a positive impact