Service engineer is responsible for the maintenance and repair of machines that have been sold. You offer off site corrective and preventive maintenance Informations sur l'entreprise Specialised in process equipment, our client is a global leader in dedusting/polishing, metal detection, In-Process control (weight, thickness, diameter, and hardness), external lubrication device and sorting system in the pharmaceutical industry. Missions Evaluates and resolves problems of the customer to ensure their satisfaction including direct reporting Be ready to travel 100 nights per year Repair of units at PT Independently troubleshoot mechanical and electrical failures at an expert level Install the equipment at customer site (SAT); Training for the product range at customer site Develop and maintain relationship with customers Dealing directly with the technical queries of the customers through telephone and email Report common complaints of customers in order to address the situation for future reference Propose feedback on product development, features and functions Promote directly and indirectly spare parts sales Profil du candidat Electrical OR Electromechnical ENGINEER background Knowledge of raw materials Knowledge to read and understand a technical drawing or specification Ability to analyze problems and solve problems Familiar with all parts of the product range as well as familiarity with electrical or mechanical procedures that may have effect on the products Knowledge of reporting Conditions et Avantages Full time work An exciting job with real responsibilities; A dynamic and collaborative work environment as well as numerous opportunities for training and personal development;