We are Lineas, the largest private rail freight operator in Europe. We convince companies to shift the transport of their goods from road to rail. Because that's much better for the climate and mobility. We make this Modal Shift a reality with the best train products and innovative services.
We, the FREIGHT FORCE, dedicate ourselves day after day to the freight transport of our customers. And to really make a difference!
Who are we looking for ?
The Operational Skills and Knowledge and manager (OSKM) ensures the development of workforce drivers, train drivers and/or ground personnel, so that they are capable of performing their duties safely and efficiently. The OSKM must ensure trains and/or wagons can depart and operate compliant with safety and regulatory standards. This role focuses on developing the capabilities of the production area to enhance customer orientation, efficiency and operational excellence.
In addition, responsibilities include ensuring instruction compliance with safety standards, defining business requirements for efficient operations, and leading improvement projects within the designated production area.
Our Operational Skills and Knowledge manager manages a team of Operational Skills and Knowledge Experts for ground personnel & drivers.
What are your duties ?
1. Team manager : you serve as the central point of contact for the Production Areas regarding driver and/or ground personnel training and follow-up. You organise frequent one-to-ones for Operational Skills and Knowledge Experts, drivers & operators.
2. Learning and Development : you will coordinate and provide training and coaching and will open discussions with Operational Skills and Knowledge Experts to ensure effective resource planning.
3. Processes : providing input for business requirements to optimise tools & processes, as well as providing training, development and follow-up. Oversee the development of continuous improvement plans in safety and report safety-related KPIs.
Evaluate and implement ideas from ground personnel, drivers, and Operational Skills and Knowledge Experts to foster a culture of continuous improvement.
4. Communication : You will represent Safety BE in functional meetings, ensuring bottom-up input and evaluating changes in regulation or processes.
5. Ensure daily anomaly management and focus on incident management and internal agreements.
6. Assist in the certification of Operational Skills and Knowledge Experts as trainers deployed at Lineas Academy.
7. You provide feedback to our planning-team, supply chain, engineering, …, on service quality, efficiency, improvements, and certification processes.
You are doing this by:
8. Communicating fluently in French and Dutch (written and spoken). Good knowledge of English is required
9. Solving and tackling problems pro-actively with creative ideas
10. Focussing on people and you are passionate about creating the right working conditions. You know what it takes to drive change.
11. Taking decisions, but always with a clear cost-impact and clear customer-impact in mind.
12. Pushing actions towards achieving the preconceived objectives and goals (flow & quality). You are convinced about the strength of continuous improvement.
13. Acting efficiently and correctly in a continuously changing environment.
14. Showing a clear and perfect safety attitude in the past.
What is your profile?
15. 5 years of experience or equivalent in a management role
16. Excellent communication and change management skills.
17. Strong analytical skills
18. Customer relationship management skills
19. Able to perform within a matrix organisation with diverse cultures and wide international geographical spread
20. Very good teamwork skills
21. Interest to delve into the processes and tools is a must. Prior knowledge is a plus, but not necessary
22. Knowledge of CIS/IRON is a plus
Lineas stands for diversity. We believe that skills and talent are unrelated to gender, ethnicity, age, social background, sexual orientation, philosophical or religious beliefs, ...
What do we have to offer you ?
With us you will have the opportunity to develop your career in a fast growing and international company.
23. You will be part of a team of passionate colleagues who will make the Modal Shift a reality.
24. You will receive a full-time and unlimited contract
25. As part of the benefits, you will receive a car with fuel card or a fiscally interesting mobility budget. The insurance package includes hospitalisation insurance, private accident insurance, group insurance for guaranteed income and pension. Also meal vouchers and eco vouchers are provided.
26. You will start with 23 days of leave and 9 ADV days.
27. You will end up in a young and energetic company. Things are moving fast here and a lot is always changing. That opens up permanent perspectives for your career