Are you a strategic, data-driven leader with a passion for enterprise-level growth and customer success? We're looking for an Territory Sales Manager to lead and expand the enterprise segment across Belgium. This role focuses on managing high-value accounts, driving expansion strategies, and ensuring long-term partnerships that deliver exceptional results.
As Sales Manager, you will play a pivotal role in driving Net Revenue Retention through strategic up-sell opportunities, volume expansions, and long-term contracts. Simultaneously, you will focus on building trusted partnerships, reducing churn, and ensuring a strong Gross Renewal Rate.
Your Responsibilities
* Manage and coach your (10) team members
* Customer Acquisition Strategy
* Strategic Account Leadership
* Manage top tier customers and expand relationships with key enterprise customers across Belgium.
* Develop and execute tailored strategies to maximize customer value, reduce churn, and drive long-term growth.
* Identify opportunities for up-sell, cross-sell, and volume expansion to achieve strong Net Revenue Retention (NRR).
* Customer Success & Adoption
* Collaborate with customer success team
* Proactively identify customer needs to ensure adoption and recurring value realization.
* Partner closely with Customer Success and Solution teams to align product offerings with enterprise objectives.
* Oversee renewals and contract negotiations to maintain a strong Gross Renewal Rate (GRR).
* Data-Driven Programmatic Approach
* Manage the enterprise accounts and optimize portfolio performance.
* Monitor customer KPIs & analyse trends to identify growth opportunities and mitigate risks.
* Collaborate with internal teams to automate processes and scale engagement for enterprise-level impact.
* Align with internal stakeholders (Sales, Product, Marketing, and Customer Success teams) to ensure a seamless customer journey.
* Act as a strategic advisor, offering insights and solutions tailored to enterprise customer challenges.
What We’re Looking For
Experience: 5+ years of experience in sales, key account management, or commercial leadership within a SaaS, software, or technology environment.
* Leadership: Demonstrated success in managing and growing customer relationships with measurable impact.
* Strategic Mindset: Strong ability to develop tailored solutions and execute strategic plans for complex, high-value accounts.
* Data-Driven Approach: Proven track record of using KPIs and analytics to drive revenue growth and customer retention.
* Entrepreneurial Spirit: A proactive, hands-on approach to achieving business goals and delivering value to customers.
* Language Skills: English & Dutch Very good
Seniority level
Mid-Senior level
Employment type
Full-time
Job function
Sales and Business Development
Industries
Software Development, Information Services, and Technology, Information and Media
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