Job Description
EXPERIENCE AND EDUCATION:
Essential Qualifications/Experience:
· 2+ years' experience with:
ü Latest Virtualization Technologies and Operating Systems
ü Design, implement and troubleshoot Infrastructure Failover Clusters (VMware and Microsoft)
ü Latest Server, Storage, Client and Infrastructure Networking hardware technologies
ü Directory, Identity and Access Management in large enterprise environments consisting of multiple interconnected and federated Active Directory Domains and Forests
ü Automated Application and Service Deployment (Ansible/Kubernetis)
· Scripting in PowerShell, Python, Ruby and vSphere CLI in addition, you will need to demonstrate experience in various areas of Software Engineering including some of the following:
ü Email and collaboration services technologies (e.g. MS Exchange and Skype for Business)
ü Requirements elicitation and management
ü Software design, implementation and testing
ü Configuration management practices and tools
ü Knowledge of ITIL IT service management model
ü Experience and applied knowledge of Service Transition are required
Desirable Qualifications/Experience:
· Prior experience of working in an international environment comprising both military and civilian elements
· Knowledge of NATO responsibilities and organization
· Experience from working in a service provisioning organization
· Experience with at least two of the following:
ü Cloud Computing Systems such as Microsoft Remote Desktop Infrastructure and Vmware Horizon View
ü Design and implementation of Active Directory Federation Services in large enterprise environments
ü Antivirus Management Systems (i.e. McAfee ePolicy Orchestrator)
ü Enterprise Systems Management services, methods and tools (i.e. SCOM, SCCM, SCVMM)
ü WEB Portal Technologies and High Availability Database Systems (i.e. SQL Cluster)
ü 1+ year experience support by professional certification in the implementation and administration of COTS products such as MS Windows Server,Linux, Oracle, MS SQL, VMware, MS Hyper-V, MS SharePoint, MS Active Directory and Active Directory Federation Services, MS Exchange, MS Skypefor Business, Client OS (Windows, OSX, iOS, Android etc.)
DUTIES/ROLE:
· Provides professional and technical contributions to the conception, development and execution of CES engineering projects
· Contributes to the design, implementation, configuration management, deployment systems and services
· Participates in the installation and configuration management of laboratory-based prototype systems developed in CES SL and ensure their coherence with other systems (e.g. communications networks) or aspects (e.g. Security)
· Supports the monitoring and troubleshoot system failures or bugs and provides solutions to restore functionality
· Supports the automated deployment of defined software baselines
· Provides documents and implementations of assigned services as well as troubleshooting guides
· Schedules, participates and leads technical support teams in support of Projects and exercises
· Coordinates, plans and schedules team activities, estimate resources and financial requirements
· Provides training when necessary in order to maintain highly skilled and trained technical support for the Service Line
· Gives briefings and presentations; writes and/or review reports and articles for publication
· Performs ad hoc tasks related to CES SL's responsibilities
· Deputizes for higher grade staff
· Performs other duties as may be required