Description
We currently have a vacancy for a Web Operations Specialist fluent in English, to offer his/her services as an expert who will be based in Belgium. The work will be carried out either in the company’s premises or on-site at customer premises. In the context of the first assignment, the successful candidate will be integrated with the Development team of the company that will closely cooperate with a major client’s IT team on site.
Your tasks:
* Digitization of video files for website upload and archiving;
* Management of live streams on social media;
* Guidance and support users in the usage of existing tools, platforms and wikis collaborative sites;
* Support of social media live streams centralized support for social media live streams;
* Technical analysis of the business requirements in view of providing an adequate solution within the platforms available;
* Implementation of solutions on existing technical platforms, including customizations required;
* Frequent review of existing platform usage, correcting misalignments, while coordination with the space users.
Requirements
* University degree in IT combined with relevant IT professional experience of 7 years;
* Minimum 3 years of specific expertise in User Documentation;
* Minimum 3 years of specific expertise in media file management;
* Knowledge in end-user assistance of information systems;
* Knowledge of wiki, collaborative sites and social networks;
* Good knowledge of MS Office 365;
* Good knowledge of JIRA environment;
* Working experience with manual and automation testing is an asset;
* Good reporting methods;
* Ability to cope with fast changing technologies used in AudiovisualV Services information systems;
* Ability to give business and technical presentations;
* Excellent command of the English language; French will be an advantage.