Date: Mar 6, 2025
Company: Ansys
Requisition #:16340
Our Mission: Powering Innovation That Drives Human Advancement
The Sales & Order Operations Manager’s primary responsibility is to manage a Regional/Territory Sales & Order Operations Specialist Team and ensuring professional and efficient sales support for the Direct Sales Organization. This position handles policy and process-related issues related to sales support operations; and coordinating sales operations activities with other internal functions. The Manager is also responsible for hiring, terminations, performance appraisals and pay-reviews for a specific team.
Key Duties and Responsibilities
* Manages personnel activities of staff (i.e., hires, terminates, trains, appraises, rewards, motivates, disciplines).
* Directly supervise & coach Supervisors and other staff as applicable.
* Conduct performance reviews and helps identify annual goals for the team.
* Collaborates with Regional Sales Leadership and Direct Manager by raising areas that could improve overall productivity.
* Disseminate best practices to a global audience.
* Identifies inefficiencies and proposes recommendations for streamlining processes.
* Interpret, apply and explain sales policies and procedures to staff.
* Troubleshoot administrative related issues involving key players, communicating evolving procedures.
* Ensures that sales support operations team has the most current knowledge of company's products, pricing policies and services.
* Participate in Business Integration teams to provide critical information on current processes and help to develop best practices for a smooth transition.
* May represent the Sales & Order Operations function by providing input to the CRM Project Core Team.
* Facilitates good communication within the team and with other functional groups.
* Ensures advocacy for the Sales & Order Operations Team by representing the staff within the larger organization.
Minimum Education/Certification Requirements and Experience
* Bachelor's degree preferably in management, business administration, accounting or another field.
* A minimum of 10-12 years of experience in a sales, customer service environment, or similar position with 7 or more years of leadership responsibility.
* Strong management and supervisory experience a must.
* Advanced knowledge of administrative practices and procedures.
* Advanced knowledge of Word, PowerPoint and Excel.
* Experience with relational database management and budgetary software tools.
* Excellent leadership skills to motivate staff to reach company objectives under strict deadlines.
* Strong communication skills both written and verbal with the ability to convey complex information to a broad audience.
At Ansys, we know that changing the world takes vision, skill, and each other. We fuel new ideas, build relationships, and help each other realize our greatest potential. Together as ONE Ansys, we are powering innovation that drives human advancement.
INCLUSION IS AT OUR CORE
We believe diverse thinking leads to better outcomes. We are committed to creating and nurturing a workplace that fuels this by welcoming people, no matter their background, identity, or experience, to a workplace where they are valued and where diversity, inclusion, equity, and belonging thrive.
WELCOME WHAT’S NEXT IN YOUR CAREER AT ANSYS
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