Company details AISIN EUROPE is part of the Japanese AISIN Corporation, a leading supplier of automotive technology products employing more than 100,000 people worldwide. Our Values Growth & happiness for our employees and colleagues Inspiration & trust for our customers A sustainable environment for the future Aisin Group Way Be proactive, make changes (take on challenges, move fast, be enthusiastic) Make people grow, make them dream Move forward, build the future (optimize actions and have the courage to change, keep up with the latest developments, make sure our actions help the local community and the environment) Safety, health and quality supremacy as a foundation Connect with us on Linkedin, Instagram & Facebook for the latest updates. Function Your mission Our Customer Quality Assurance team, composed of 20 employees, located on the Braine-l'Alleud site, is currently looking for a Manager QA to strengthen this team. The main mission is to lead and develop a team of 5 persons in charge of “ customer quality assurance ” and “ project management ” activities, as well as to contribute to the continuous improvement of internal processes, including our European production sites. What will you work on? Manage, support and develop the team members in order to ensure the optimum performances and well-being Ensure the optimal set up of customer interface quality activities (projects,claims,services) and continuously improve it Monitor customer satisfaction and get involved whenever necessary to maximize it Contribute to the creation of the business plan and take responsibility for part of it Coordinate or lead internal improvement projects at EU regional level Contribute actively to the planning activities of the department Ensure appropriate and regular reporting to internal and external stakeholders Profile MUST HAVE A technical background, technical bachelor/master, or equivalent by experience A successful experience as Customer/Supplier Quality interface A good command of French and English Ready to travel abroad (up to 10%) mainly in Europe. NICE TO HAVE Experience in the automotive industry Experience in team management Knowledge of German Offer What can we offer you? An exciting role combining technical, relational and organizational aspects, with remarkable products & business perspectives in continuous evolution An attractive salary with fringe benefits such as a company car, mail vouchers, group insurance and pension A flexible remuneration policy within the framework of a cafeteria plan, allowing you to compose part of your salary package yourself. Flexible schedule with opportunities for remote work 2 days per week. Sports & family events for you and your loved ones Extralegal and company holidays Why should you apply to AISIN Europe? Passion for automotive, advanced technologies and Innovation Open, multicultural and international environment with convenient access to Braine - L’Alleud (south of Brussels) Skills development and continuous training Good working atmosphere How do you apply? Ready to take the next step in your career? Send us your CV today If your profile on paper matches to our need, we will contact you for an interview (HR & Hiring Manager) to challenge your suitability for the open position. If there is a mutual interest, you could meet some of your colleagues to get a clearer idea of your future team The final step in our recruitment process involves an Assessment Center to evaluate your softskills. Your recruiter, Julie FAUVILLE, Senior HR Generalist, looks forward to hearing from you