Key Responsibilities:
Requirements Gathering:
- Engage with business stakeholders to identify and document business needs, objectives, and challenges.
- Translate business requirements into functional specifications and user stories.
Process Analysis:
- Analyze current business processes and workflows to identify opportunities for improvement.
- Propose innovative solutions to streamline processes and enhance efficiency.
Stakeholder Communication:
- Act as a liaison between business and technical teams, ensuring mutual understanding and alignment.
- Conduct workshops, interviews, and meetings with stakeholders to gather feedback and validate requirements.
Solution Design & Validation:
- Collaborate with IT teams to define and design technical solutions that meet business needs.
- Support the testing phase by validating that solutions align with requirements.
Documentation & Reporting:
- Create and maintain detailed documentation, including process diagrams, use cases, and technical specifications.
- Provide regular updates and reports to project stakeholders.
Key Qualifications:
Education:
- Bachelor’s or Master’s degree in Business Administration, Computer Science, Information Systems, or a related field.
Experience:
- Minimum 3 years of experience as a Functional Analyst, Business Analyst, or in a similar role.
- Proven experience in analyzing business processes and defining functional requirements.
Skills:
- Strong analytical and problem-solving skills.
- Excellent communication and interpersonal skills.
- Proficiency in tools such as Microsoft Office, Visio, and project management software.
- Knowledge of Agile methodologies is a plus.
Languages:
- Fluency in English (written and spoken).
- Proficiency in French or Dutch (written and spoken).
Soft Skills:
- Ability to work in a multicultural environment and collaborate effectively with diverse teams.
- Strong organizational skills and attention to detail.
- Flexibility to adapt to changing priorities and project requirements.