The company isthe voice of the European banking sector, bringing together national banking associations from across Europe. The federation is committed to a thriving European economy that is underpinned by a stable, secure and inclusive financial ecosystem, and to a flourishing society where financing is available to fund the dreams of citizens, businesses and innovators everywhere. We create a platform for representation and for a constructive exchange of ideas and expertise between banks, regulators, supervisors and other entities that drive the innovation and sustainability of the banking sector. As a team, we learn, work and deliver together in an informal, impact driven manner. Description de la fonction Key Responsibilities First point of personal external contact for the organization to receive and respond to callers and visitors; Coordinate the bookings, logistics and catering of meetings at the meetings facilities both for the internal and external meetings; Oversee the logistical set up and arrangements for the companyinternal and external meetings (including catering and cleaning); Oversee providers in respect of services and setting up of the meeting rooms; Provide support services to visitors (e.g. such as connection to wifi, printing of documents and other related matters when they arise). Work closely with the relevant department Assistant to support meeting logistics for internal and external meetings. Oversee the cleaning and instruct / liaise with the external cleaning team when necessary; Coordinate maintenance and technical issues in relation to offices; Support the Operations team in organizing office (social) events and other internal activities; Various other office and operations related ad hoc tasks .e.g. sending documents, receiving and sending mail and packages etc. Profil Successful candidates fit for the following profile: A bachelors degree in office administration/secretarial studies or equivalent, or, five years experience in a similar role; Able to work independently and within a team in a multicultural environment; Excellent business presentation (attitude, smile, attire, etc.); Strong interpersonal and communication skills (oral and written); Proficiency in office software and tools (e.g., MS Office Suite); Excellent command of English/French (oral and written). In addition, the candidate should demonstrate: A positive, proactive "can do mentality," with a willingness to take on challenges and find solutions; Service and people oriented; Attention to detail and practical problem solving skills; Stress and effective time management skills; Sound user knowledge of audio and video conferencing equipment in the meeting rooms; Discretion and confidentiality. The ideal candidate will show considerable proactivity and initiative, flexibility, motivation and desire to be thoroughly implicated