Are you an Operations Support Engineer with experience in AWS seeking a new interesting challenge? 🔍
If your answer is yes, it’s your lucky day so keep reading, it can be just what you're looking for! 👀
✍️WHAT WILL YOU DO?
We are looking for a dynamic, proactive and talented person to join our team and perform the following tasks:
* Identity and access management, AWS cloud space account creation and deletion of account, creation and Deletion of IAM Users for managed/unmanaged accounts
* Telco Infrastructure provisioning, supporting all onboarding related tasks
* Supporting Telco LZ services EC2, Cloud Networking, Security, Docker and Kubernetes etc.
* Monitoring LZ services, health, availabilities, CloudWatch etc.
* Following all ITSM processes through UTS and later through Helix and Incident/Change/Onboarding trackers
* Support to root cause analysis in case of incidents
* Following Telco LZ working model through Jira, Confluence to updated progress status and reporting
* Execution of changes (tasks related to affected cloud components)
* Provide expert-level support for AWS Cloud infrastructure
* Troubleshoot and resolve complex technical issues related to cloud-based solutions
* Collaborate with cross-functional teams to ensure seamless integration and optimal performance of AWS Cloud environments
* Proactively identify and implement improvements to enhance system reliability and efficiency
* Engage with customers to understand their requirements and provide effective solutions
💻 WHAT (TECHNOLOGIES/METHODOLOGIES/TOOLS) WILL YOU USE?
* AWS Cloud Infrastructure, EKS
* AWS Administrations
* AWS Cloud Services
* AWS Control Tower CloudFormation, AWS Outpost
* Terraform
* ITSM process knowledge
* AWS DevOps
* Linux
* Telco Application understanding (Nokia Core Network)
🧐 WHAT ARE WE LOOKING FOR?
* At least 5 years of experience in a similar role
* Fluent English
* Hands-on expertise in AWS Cloud Infrastructure Architecture
* Strong understanding and hands-on experience in designing and building AWS cloud services
* Architectural expertise in Kubernetes for containerization
* Deep knowledge of DevOps practices with Infrastructure as Code (IaC) using Terraform
* Extensive Linux expertise
* Minimum 4 years of hands-on experience in AWS cloud design and architecture
* Proficiency in designing and developing services
* Expertise in Terraform and Python for building and automating IaC
* Ability to optimize services for efficiency
* Experience with AWS CloudWatch and FinOps
* Telco Knowledge specially on Core Telecom devices
* Incident Handling & ITIL process understanding
* Knowledge of BMC Remedy (In Telefonica they call it UTS), Later knowledge of BMC Helix
* Knowledge of Netcool application (No development experience, Knowledge on how to use it, how to see alarms etc.)
📅 WHERE AND WHEN?
* Workplace: Madrid - Hybrid (90% remote / 10% In-office)
* Work Schedule: Business Hours + oncalls
🤝 WHAT CAN WE OFFER YOU?
* Permanent contract 📋 - We offer indefinite contracts from the first day.
* Pay and benefits 💸 - Competitive salary and a flexible compensation plan adapted to your needs (Ticket restaurant plan, Childcare Ticket, Transport Ticket and Health Insurance).
* Work from home 🏚️ - We offer you a financial support every month for your working from home expenses. In addition, in the first month we will give you a bonus to help you to set up your workplace👨💻
* Opportunity knocks 👍🏻 - Being a part of a growing company, we want to support your path with a career development plan and annual performance-based compensation reviews.
* Learn as you grow 📚 - Starting with a fantastic onboarding program, TCS has robust learning platforms that will allow you to learn and grow personal as professionally.
* Bring your buddy 👫 - If you have referred a friend for an open position under the BYB Scheme and she/he is hired you’ll receive a very attractive cash award.
* Connect globally 🌏 - Work with people from all over the world. You can feel the multicultural workforce.
* Benefit from being a TCSer 🎟️ – By being part of the TCS Spain family you can enjoy benefits, offers and corporate discounts on the best brands.
* And so on 🎉 - Appreciations, incentives, Team Building activities, diversity and inclusion programs, sustainability activities, corporative events... This has only just begun!
💡WHO ARE WE?
Tata Consultancy Services (TCS) is an Information Technology (IT) company founded in 1968 as part of the Indian Tata Group and is one of the top 3 technology companies globally 🚀
With a presence in 55 countries and more than 600,000 employees, TCS is considered one of the 10 best companies to work for worldwide in 2024 according to the Top Employers Institute 🥇
TCS Spain started operations in 2001 and currently has a diverse workforce that collaborates with the main Spanish and multinational companies 🌏
TCS Spain has been certified as a Top Employer 2024 and has also been chosen as one of the 100 Best Companies to Work for in Spain in 2024 according to Forbes🏆
Among the portfolio of services, TCS has information technology services, asset-based solutions, global consulting, engineering and industrial services, digital solutions and services, application maintenance and development, quality assurance and testing services, IT infrastructure and BPS 🎯
Responsible for development, TCS Spain is committed to inclusion, diversity and sustainability, and promotes flexibility policies that support wellbeing and work-life balance 💯
WELCOME, WE ARE WAITING FOR YOU! 🚀