Were part of Informa, a global business with a network of trusted brands in specialist markets across more than 30 countries, and a member of the FTSE 100. Our purpose is to connect our customers to information and people that help them know more, do more and be more. No other company in the world helps more people share professional knowledge or make business connections. We run around 800 events each year, create digital platforms based on engaging news and information content, and operate professional development programs for individuals and businesses. HDI has been serving the IT service and support community for nearly 40 years through industry events, certification and training, community, organizational certification, and informational resources like research, forums, articles and blogs. It also partners with a network of local chapters. ICMI has been serving the contact center market for over 35 years as well through industry events, professional training, organizational consulting, and informational resources like research, articles, forums, and blogs. Both organizations are 100% focused on improving support and contact centers. Job Description Informa is seeking a strategic, driven, and dynamic professional to manage HDI and ICMIs events, certification, and training businesses as well as the brands content. As the Portfolio Director you will be responsible for the strategy and day to day operations of HDI and ICMIs market leading professional development services including certification and training. You will also manage the groups market leading events and content strategy, ensuring our approach supports robust community engagement and thought leadership and that our content is used consistently across the business to grow our products and empower our marketing efforts. In partnership with a highly motivated and skilled team of content, marketing, sales, instructional design, and operations professionals, as the Portfolio Director you will: Product Strategy and Management 40% : Drive the events and certification and training product strategy to include: establishing annual goals, tracking to these goals, operationalizing the goals, and communicating the goals to the larger team in a way that motivates and engages them to achieve said goals. You will also drive the group content strategy with a primary focus on best practice and performance improvement for the professional communities we serve. The bulk of the content appears on our community websites: thinkhdi.com and icmi.com. While the Senior Manager, Content and Community will be driving the day to day on this front including the editorial calendars, content operations, and community outreach you will push the team to cover trending topics and market shifts. Financial Management 20% : In collaboration with the Senior Director and Finance team, you will budget, forecast and track product P&Ls (6 for training; 3 for events) in accordance with Informas financial guide