Who we are. We are a team of passionate experts with a clear ambition: applying digital technology toadvance what mattersfor our clients and society. Together we createreliable and responsive digital foundationsfor the worlds businesses, institutions, and communities.
The Solution Manager/Director is an influential and customer facing role, whose primary focus is to build credibility with the customer, both for the proposed solution and Atos. They will be engaged in high value, complex solutions providing vision, direction and management usually to one or more bid solution teams resulting in solutions that are compelling, profitable and deliverable. This involves building up an understanding of the customer stakeholders'' requirements, defining and improving the pre sales processes and evaluating business value; whilst ensuring compliance with the company and, for existing customers, the account technical standards.
The Solution Director ensures the end to end solution responds to the business requirements of the customers in the most cost effective and innovative manner. Their goal is to deliver a competitive proposal based on a solution including an architecture and services that supports the most efficient and secure IT environment meeting the customer''s business needs. The Solution Director is responsible for the holistic customer solution proposal and its deliverability in the dimensions of business, technology, services, resources, timeline and costs.
Responsibilities
* Works closely with customers to ensure a clear understanding of their business priorities and needs
* Analyzes and interprets customer business needs and frames their requirements in terms of Atos portfolio solutions
* Presents information in a compelling (value add) and concise manner at senior levels
* Supports contract negotiations and has the ability to challenge the client
* Customer stakeholder mapping and management
* Presents and negotiates the solution with customer (from operational to CxO level)
Solution Focus
* Defines and manages solution team to deliver an integrated end to end solution which fits with the customer needs and requirements
* Specifies all assumptions & ensures appropriate clarification with the customer
* Leads the collection of customer specific data (e.g., due diligence) to validate solution accuracy
* Explains and presents the big picture, including aspects of workforce re utilization after people take over
* Supports T&T / Global Program Management in achieving success in customer implementations for solutions
Bid Operations
1. Understands and applies Atos bidding and all relevant approval processes, and controls involvement of delivery units during bid phase
2. Sells the solution internally and challenges delivery cost & innovation
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