We are currently looking for an experienced UX Researcher & Designer to participate in the projects of a financial Institution in Luxembourg.
Missions
Generative User Research: you are able to plan, schedule and conduct user interviews and observational studies to understand user tasks, activities, needs and pain points
Information Architecture: you can organize and structure complex content and information to make it easy to find and digest, on content heavy pages. You are able to build content models
User Flow: you able to MAP whole processes in user flow diagrams to help better plan pages and processes for the tools we build
Evaluative User Research: you are able to plan, schedule and conduct usability testing sessions, on both fake prototypes (Figma, Axure) and developed beta prototypes
User Research Synthesis: you able to analyze user research data, and synthetize the results of user research, in clear ways, that help take better design and project decisions
UI prototyping using existing components: you are able to re-use design system components in Figma, to build detailed mockups with them. The design system exists and you will not be able to change the components
Accessibility Knowledge: you are familiar with accessibility standards (e.g., WCAG) and are able to apply them to your design decision
Skills
You have at least a bachelor's degree
You have strong knowledge of Figma and Microsoft tools (Excel, Word, PowerPoint)
You have some knowledge of Miro and Matomo
You are proficient in building prototypes using Axure
You have a problem-solving mindset
You have strong communication skills to effectively collaborate with cross-functional teams, including business analysts and developers
You are familiar with the financial sector
You are fluent in English, French is an asset
Our offer
Working in a Great Place to Work based in Luxembourg
Attractive salary and pretty cool benefits (meal vouchers, mobile subscription...)
Develop your skills and ideas over a coffee, a beer or a pizza during our Neo'vations
Evolve within a strong company culture, you'll join us for the opportunity and you'll stay because we're super cool (well according to 98% of our employees NEOFACTO Annual Survey 2024)
Between afterworks, innovative workshops and ski weekends, there's never a dull moment when you're part of the Neo'Squad