Context bpostgroup strives to create an inclusive environment with challenging projects and inspiring collaborations. With our employees at the heart of our organization, we dont believe in jobs; we believe in careers. We create an environment that encourages professional growth, offering stimulating projects, the latest technologies, and comprehensive training programs for all. In this context of continuous evolution and development, we are currently seeking an Account Manager within the Partner Network for Channels & Banking department for the Brussels region. Why bpostgroup? bpostgroup is Belgium''s leading postal operator and a growing parcel & omni commerce logistics partner globally. With afocus on social and environmental sustainability, we aim to be a trusted guide in a changing world.As our newest team member you will: Become part of thebpostgroup familywith a unique atmosphere and culture. Enjoy adynamic work environmentwith a hybrid model allowing for flexibility. Have access tocontinuous learning and developmentopportunities. Have a directimpact on decision makingin an international success story. Thrive in aleadership culturecentered on visioning, sense making, innovation, and relating, empowering you to lead effectively in our forward thinking organization. Functieomschrijving Your mission As an Account Manager, you hold the final commercial responsibility for all collection points with or without staff in your region (Post Point, Parcel Point, parcel lockers, excluding post offices).The focus here is on four key pillars: Regional Development: Actively seeking opportunities to grow your region(at least 60% hunting) will be on prospecting partnerships for parcel lockers. Relationship Management: Building a strong relationship with your existing collection points to maintain high quality and minimize churn (farming). You will explain new products and services to partners and are also responsible for selling our changing contracts, benefits, and compensation models. Parcel Management: As an Account Manager, you understand the "challenging areas" related to parcel volumes in your region. You actively make proposals to central services to optimize parcel flow distribution, balancing the needs of post offices, other collection points, customer demands, and network profitability. Stakeholder Communication: Maintaining contact with key stakeholders (Cluster Managers, Mail Centre Managers, Key Account Managers) to ensure they are proactively informed of any changes in your region. Tasks and Responsibilities Finding and Integrating New Partners (Hunting): Creating your own prospecting list and making prospecting calls. Identifying new partners and segments that could become collection points. Convincing partners to collaborate with bpost. Responsible for signing contracts with bpost in line with the commercial guidelines set by bpost management. Meeting KPIs to ensure effective and measurable prospecting. Using a CRM tool to