Company: Barco
Barco designs technology that makes everyday life a little better. Seeing beyond the image, we develop sight, sound, and sharing solutions to help you work together, share insights, and wow audiences. Our focus is on three core markets: Enterprise, Healthcare, and Entertainment.
What can we bring to the table?
As an Inside Sales Representative, you play a vital role in reaching our ambitious targets for both customer acquisition and revenue growth. Supporting the commercial teams, you identify new sales opportunities via inbound lead follow-up and outbound targeted engagement while clearly comprehending customer needs and what the Barco portfolio can offer. You will interact directly with customers, partners, and various Barco departments, aiming to be a genuine Barco ambassador with a high customer-first attitude.
Responsibilities:
The Inside Sales Representative covers all Barco’s business units with the following activities:
Within the EMEA region:
* Maintain CRM module:
o Validate, enrich, and qualify enquiries/leads sourced through various channels.
o Assign leads to the correct sales manager or partners.
* Communicate directly through phone:
o Answer incoming prospect or customer questions with accumulated knowledge.
o Facilitate virtual product demos and arrange appointments with sales.
o Assist with handling relational NPS detractors that are pre-sales related.
* Support projects initiated by marketing or sales teams to gain more leads.
* Occasionally join customer meetings or support events in your region.
On a global scale:
* Share best practices with the global team to improve conversion and marketing ROI.
* Track and optimize commercial questions and responses through our chatbot.
What do you have to offer?
* Preferably a Bachelor’s degree or equivalent experience.
* Experience in a commercial or customer service environment; 4+ years of proven inside sales experience is preferred.
* Fluency in French, Spanish, and English; knowledge of another language is a plus.
* Ability to work independently in an international environment.
* Excellent organizational skills and a strong technical interest.
* Willingness to become a true Barco ambassador.
* Strong supportive attitude and willingness to help sales and channel managers.
* Commercial ‘can-do’ attitude.
* Strong problem-solving skills and ownership of issues.
* Creative mindset for brainstorming new ideas.
* Excellent computer proficiency, including the Microsoft Office package.
* Knowledge of lead management systems and/or CRM tools is an asset.
Let's "wow" you with:
* A variety of in-house trainings at Barco University for continuous growth.
* A healthy working environment with workshops, sports activities, and diverse lunch/snack breaks.
* The opportunity to work for an international market leader where innovation matters.
#J-18808-Ljbffr