Euronet is looking to hire a dedicated and passionate Operations Coordinator to support the operational activities of our ATM network across Belgium.
The selected candidate will become a member of a strong team and will play an integral role in a Global Operations organization.
KEY RESPONSIBILITIES:
* Coordinate with 3rd party service providers (Security, Installation, Transportation, etc.) for ATM installations and de-installations throughout Belgium.
* Monitor the ATMs in operation and make sure that any faults will be rectified as quickly as possible by the service providers.
* Be the Contact person for the on-site engineers/technicians and support them in solving potential problems.
* Be the First point of contact for the sales team during new ATM installations.
* Communicate with clients when/where needed.
* Organize and keep track of the ATM machines inventory and sites.
* Analyze ATM network performance, suggest improvements. Generation and maintenance of KPIs and reports (for clients or internal use).
* Visit ATM sites and train local staff when required, trainings and incidents resolution onsite and on distance (phone, mail).
Requirements
GENERAL REQUIREMENTS:
* University degree in Engineering, Supply Chain Management or IT orientation, or equivalent professional experience.
* 1-2 years of experience in the Operations or Information Technology functions in such sectors, as banking, financial services, telecommunications, or retail.
* Prior experience in the deployment of ATMs, and additional experience in ATM systems and ATM software will be considered an asset.
* Flexibility to travel across the country.
* Good knowledge of Microsoft Office tools.
* Fluency in English, both verbal and written.
* Eligible to work in the EU on full-time permanent basis without the need of employer sponsorship.
COMPETENCIES:
* Good communication skills.
* Ability to learn fast.
* Interpersonal, verbal, and writing skills to successfully interact with colleagues.
* Team spirit with the ability to work independently and take initiatives.
* Conceptual and structured work style, problem-solving and analytical skills.
* Focus and dedication in delivering quality, on time and under tight deadlines.
Benefits
* Work within a dynamic and stable international environment.
* Excellent career prospects within a multinational organization with a leading position in the market and ambitious expansion plans.