Deadline Date: Thursday 30 January 2025
Requirement: RDS Speciality
Location: Mons, BE
Full Time On-Site: Yes
Time On-Site: 100%
Total Scope of the request (hours): 418
Required Start Date: 17 March 2025
End Contract Date: 31 December 2025
Required Security Clearance: NATO COSMIC TOP SECRET
Duties and Role:
The contractor will provide Level 3 support for the Core Service in the assigned DCIS. Tasks assigned, include but not limited to:
* The contractor, under the direction of the NCIA Leading Engineer, will be supporting the Deployable IT Infrastructure.
* Under the guidance and coordination with the service owners will maintain the Core Enterprise Service that include: Active Directory, Domain Trusts, Exchange Servers, DNS Management, Group Policy Management, McAfee ePolicy Orchestrator for Endpoint Protection and software update Service.
* The contractor principle duty will be to support a number of Remote Desktop Gateway Service and perform RemoteApp provisioning and troubleshooting.
* The contractor will support the efforts of New NISC Baseline Automated Deployment aiming at minimizing the time required of provisioning new Deployable Kits
* The contractor shall support the documentation of the new Baseline Deployment Process and shall also support the preparation of the "As Built Guides" and or documentation for the DCIS to be delivered to the NATO CIS Group.
* The Contractor shall liaise with the Agency's Centralised Service Desk for incident, problem and change management
* The contractor may also assist with the planning, coordination and implementation of other smaller infrastructure engineering projects or tasks as directed.
* The Contractor shall book hours spent on this task in electronic timesheets provided by the NCI Agency. The Contractor shall submit for validation a timesheet recording the number of hours spent each month to the Service Manager within three business days after the end of the calendar month. The Contractor shall submit the timesheet with the SM's validation signature as an attachment to the invoice for that month. All tasks undertaken will be based upon an agreement between the SM and the Contractor personnel.
* The contractor may need to travel in order to perform his duties.
Requirements
Skill, Knowledge & Experience:
* The candidate must have a currently active NATO COSMIC TOP SECRET security clearance
* Three or more years of proven experience in the management of Core Services of a large Enterprise or Organization.
* Experience of Windows Administration with relevant certifications; e.g. MCSA/MCSE
* A least three year experience in building, administrating, monitoring and troubleshooting large Windows RDS environments.
* Excellent knowledge of the entire Microsoft Operating system product line administration: Windows server.
* Managing DNS Domains and DNS Resolution on Windows Server
* Excellent knowledge of implementing and administering large Active Directory (AD) environments.
* Good knowledge of maintaining virtualize environments based on VMWare vSphere technology.
* Experience in troubleshooting client OS and client software problems
* Good knowledge of managing and configuring the McAfee ePolicy Orchestrator
* Experience in Deployable CIS, core services level 3 support
* Driving licenses (B)
Desirable:
* Experience in other application provisioning technologies like Citrix or App-V
* Managing Windows Software Update Sevices
* Working knowledge of the Microsoft Deployment Kit (MDT Kit)
* Working knowledge on VEEAM Backup and replication
* Managing, maintaining and troubleshooting VMWare ESX, other vSphere products
* Experience in data storage technologies, like vSAN, iSCSI and small SANs (HP MSA)
* Solid appreciation of server, storage and networking hardware
* Good familiarization with HP Blade Server Products and HP rack based servers
* In-depth knowledge on network protocols and network management technology.