We're seeking a skilled IT production support specialist to play a key role in ensuring the reliability and efficiency of our IT production environments.
Your Responsibilities
* Provide second-line support for business Invest applications, ensuring stability and performance.
* Coordinate deployments, including runbook creation and follow-up.
* Maintain and improve monitoring, documentation, and lifecycle management of IT environments.
* Analyze and resolve incidents while minimizing business disruption.
* Participate in handover to operations (H20) and system transitions.
* Be available for on-call support (24/7 rotation).
About Your Skills & Experience
* Strong knowledge of IT architectures, network components (FW, LB), and protocols (TCP, HTTP, TLS).
* Experience with Control-M and ITIL processes.
* Proficiency in Unix, Windows, and scripting (Python, Shell, or similar languages).
* Knowledge of IT & Cybersecurity and production operations management.
* Experience working in complex organizations (banking sector is a plus).
* Fluent in English, with French or Dutch (good knowledge of the other).