Virtual Surveyor nv, a leading computer software company in the land surveying industry, is seeking a highly motivated and experienced Account Manager to join their dynamic team. As drones continue to revolutionize the field of land surveying, Virtual Surveyor is dedicated to bridging the gap between drone surveying data and CAD or GIS compatibility. By applying terrestrial surveying processes in a virtual environment, Virtual Surveyor empowers surveyors to provide accurate and comprehensive data to their clients. With a focus on long-term customer relationships and global reach, Virtual Surveyor has established itself as a trusted partner to thousands of users across 80 countries since its launch in 2015.
This Account Manager position at Virtual Surveyor focusses on Portuguese speaking countries. As an Account Manager you will be responsible for maintaining and expanding client relationships by providing exceptional service and support for leads and customer in these countries. You will play a crucial role in driving customer satisfaction, identifying new business opportunities, and ensuring smooth interactions between customers, staff, and systems. With your expertise in the land surveying industry and understanding of our software solutions, you will serve as a trusted advisor to customers, helping them maximize the value they derive from Virtual Surveyor's products and services.
This is an excellent opportunity for a results-oriented individual who thrives in a fast-paced environment and is passionate about technology-driven solutions. If you are looking to join a forward-thinking company that is at the forefront of revolutionizing the land surveying industry, Virtual Surveyor is the perfect place to grow your career.
Responsibilities
* Build and maintain strong, long-lasting client relationships
* Act as the main point of contact and trusted advisor for assigned accounts
* Understand clients' business objectives and provide tailored solutions to meet their needs
* Collaborate with internal teams to ensure timely and successful delivery of products and services
* Identify and develop new business opportunities within existing accounts
* Conduct product demonstrations and presentations to clients, showcasing the value of Virtual Surveyor's solutions
* Provide ongoing support and training to clients, ensuring their satisfaction and maximizing product adoption
Requirements
* Proven experience as an Account Manager or similar role in the software industry
* Strong knowledge of the land surveying industry and familiarity with CAD or GIS software
* Excellent communication and interpersonal skills
* Demonstrated ability to build and maintain client relationships
* Strong problem-solving and decision-making abilities
* Ability to work independently and as part of a team
* Willingness to travel as needed to participate at selected tradeshows