Job Description
Role Summary/Purpose
The Field Service Engineer is a professional service provider in the water treatment industry. She or he provides on-site services at our major accounts in the North of Belgium.
Essential responsibilities
The following activities are a guideline; others can be part of the job scope:
1. Perform on-site chemical testing and program follow-up
2. Customer reporting/Data processing with the use of our InSight platform
3. First line trouble shooting for Cooling, Boiler, Water & Waste and Industrial process water treatment applications
4. Execute Site Surveys, Equipment Start up and Commissioning
5. Management of Repairs/Maintenance/warrantee
6. Retain strong verbal and written contact with customers
7. Minor assembly operations, as required
8. Project coordination
9. Support costing of contracts.
10. Follow and conduct technical trainings
11. Fulfill Piloting and Field trials when required
12. Participate in the local team meetings to share best practices
13. Comply with integrity and safety as required by Veolia policies
14. Report all work related accidents (including vehicle), diseases, dangerous occurrences, near misses, incidents and damage to property to Line Manager and EHS Manager, preferably through Gensuite.
Qualifications
Qualifications/Requirements
15. Service oriented, external focus
16. Chemical background
17. Taking initiative – driven by technical improvements
18. Team player and independent
19. Commercial feeling and interest
20. Good communication and computer skills
21. Good knowledge of local language & English is required
22. Strong flexibility and problem-solving skills
23. Competence with windows office software and Veolia IT tools is a must
24. Experience and/or interest in Waste Water Treatment is a plus
Additional Information
As an inclusive company, Veolia is committed to diversity and gives equal consideration to all applications, without discrimination.