Description
Key Responsibilities:
? Serve as the primary point of contact for our customers, addressing their inquiries and
concerns via phone, email, or chat.
? Utilize your language proficiency to ensure effective communication and resolution of
customer issues.
? Build and maintain strong customer relationships by delivering exceptional service.
? Collaborate with team members to share knowledge and best practices.
Company
We are experts in customer relationships, dedicated to helping brands cherish their most valuable asset: their customers. With a multicultural team of 1,500 professionals across 10 global offices, including New York, London, Paris, and many more, we are proud to provide exceptional customer service.
Profile
Qualifications and Requirements:
* Fluency in German
* Fluent in French or Dutch, or English to engage effectively with our diverse customer base.
* Excellent communication skills and a friendly demeanor to foster strong customer
* relationships.
* Prior customer service experience is a plus, but not mandatory - a positive attitude and
* eagerness to learn are equally valued.
Offer
What We Offer:
A vibrant and inclusive work environment centrally located in Brussels.
Competitive salary starting from €2,200 per month, inclusive of a 13th-month bonus, eco-cheques,
and public transport participation.
• Eco-vouchers
• Assistance for daily commuting.
• Further education.
• Additional vacation days.
• Company computer.
* Office hours from Monday to Friday, 09:00 AM - 06:00 PM.
* No remote work.