Req ID Ieper, Belgium
About SCALAR
SCALAR is ZF’s pioneering orchestration platform. Using real-time data and predictive analysis, SCALAR streamlines operations, directing vehicles to the right place at the right time. Our innovative SaaS solutions not only enhance fleet efficiency but also contribute to safer, less congested roads. SCALAR is a community of passionate innovators and problem-solvers and with distributed teams across the globe, we encourage remote-first work practices. We view diversity as a feature, not a bug, and actively invest in breaking the mold as a SaaS brand in the automotive industry. We are committed to fostering a culture that inspires and empowers, where everyone's voice is heard and collaboration drives success.
What you can look forward to as Customer Success Representative Belgium SCALAR (m/f/d):
1. You are responsible for the implementation and follow-up of new projects
2. Together with our salespeople, you visit prospective customers and give demos of ZF's Scalar fleet management solutions (on-board computers and software)
3. You visit existing customers on a regular basis, and foster business relationships
4. As a project responsible, you guarantee the successful implementation of these projects
5. You identify and analyze customer needs
6. You do the installations and give training to customers
7. You give assistance during the entire project
8. You give technical support to our field sales staff
Your profile as Customer Success Representative Belgium (m/f/d):
9. You hold a minimum a Bachelor’s degree or have an equivalent experience
10. You have 2-3 years of experience as Key Account or Project Manager in a transport sector
11. You have strong communicative skills, are proactive and solve problems in a simple and efficient way
12. You live in Belgium.
13. You have a very good knowledge Dutch and a good knowledge of English, French will be an advantage
14. You are a holder of valid driving license category B and are willing to travel on daily basis