BICS is connecting the world by creating reliable and secure mobile experiences anytime, anywhere. We are a leading international communications enabler, one of the key global voice carriers and the leading provider of mobile data services worldwide.
Our solutions are essential for supporting the modern lifestyle of today’s device-hungry consumer – from global mobile connectivity, seamless roaming experiences, fraud prevention and authentication, to global messaging and the Internet of Things.
Headquarters in Brussels with a strong presence in Africa, Americas, Asia, Europe and Middle East. We have regional offices in Madrid, Dubai, and Singapore, a satellite office in Beijing and local representation in Bern, New Jersey, Miami, Montevideo, and Toronto.
Pioneering into the future of Next Generation communications. We have achieved a series of World’s Firsts successes with the launch of the first LTE Roaming relation or the first VoLTE International call between Europe and Asia, to name a few.
With a diverse and multicultural team of about 600 employees, we continuously strive to provide customers with the highest level of quality, reliability, and interoperability, enabling them to maximize their end-user value.
Task Description
Job Title: Incubation Team Manager - Telco APIs
Location: Brussels, Belgium
Job Summary:
The Incubation Team Manager for Telco APIs will be responsible for leading and managing a team focused on developing and implementing innovative telco API solutions. This role involves overseeing the incubation process, from ideation to market launch, ensuring the successful execution of projects, and fostering a collaborative and innovative environment.
Key Responsibilities:
* Team Leadership: Lead and manage a multidisciplinary team, including product managers, API/SDK engineers, network architects, and DevOps experts. Foster a collaborative and innovative team culture.
* Project Management: Oversee the end-to-end incubation process, from ideation to market launch. Develop and execute project plans, timelines, and budgets. Ensure projects are delivered on time and within scope.
* Strategy Development: Develop and implement strategies for the development and commercialization of telco APIs. Identify market opportunities and define the product roadmap.
* Stakeholder Engagement: Collaborate with internal and external stakeholders, including marketing, IT, customer service, and external partners. Build and maintain strong relationships with key stakeholders.
* Innovation and Research: Stay updated on industry trends and emerging technologies. Drive innovation by exploring new ideas and technologies that can enhance the telco API offerings.
* Performance Monitoring: Monitor and evaluate the performance of the incubation team and projects. Implement metrics and KPIs to measure success and identify areas for improvement.
* Resource Management: Manage the allocation of resources, including budget, personnel, and technology. Ensure the team has the necessary tools and support to succeed.
* Risk Management: Identify and mitigate risks associated with the incubation projects. Develop contingency plans to address potential challenges.
Your Profile
Qualifications:
* Education: Bachelor's degree in Computer Science, Engineering, Business, or a related field. A Master's degree is preferred.
* Experience: At least 5 years of proven experience in managing incubation teams or innovation projects, preferably in the telecommunications industry. Strong background in API development and management.
* Skills: Excellent leadership and team management skills. Strong project management and organizational skills. Ability to think strategically and drive innovation. Excellent communication and interpersonal skills.
* Knowledge: In-depth knowledge of telco APIs, including identity management, fraud protection, QoD/slicing, and carrier billing APIs. Familiarity with industry standards and best practices.
* Additional Information:
This role requires occasional travel to attend conferences and meetings with partners and stakeholders.
The Incubation Team Manager will report to the VP of Telco Solutions & Products.
Why BICS?
* We are international, diverse, and inclusive: You will be part of a very diverse and international team. The BICS team counts around 55 different nationalities. Get to know about other cultures while interacting with your colleagues globally.
* Our company culture is strong: You will be working in a dynamic environment where we encourage our people to embrace a Growth Mindset and empower them daily to bring new ideas, experiment and collaborate towards efficient innovation.
* We invest in our people: From talent programs and mentorship possibilities to Learning and Development channels, but also a strong emphasis on internal mobility, we foster an environment where upskilling, career coaching and leadership development will help you maximize your potential.
* Remote and flexible working are part of our DNA: We believe in the power of flexibility and autonomy. Our people make their own work arrangements, they generally come to the office 2 days a week and are free to work from home the rest. We also allow our employees to work 10 working days a year from their travel destination.
* Our list of benefits is exhaustive: Because we know the offer makes a difference, our salary package is more than attractive:
o A competitive base salary and short-term incentives (a yearly bonus linked to individual and company performance)
o Comprehensive insurances including hospitalization insurance, outpatient care insurance, life insurance, disability insurance and travel insurance, fully funded by BICS
o A supplementary pension plan, fully funded by BICS
o A flexible mobility package including a company car or car allowance, a mobility budget for flexible commuting including a fuel card, bike lease options, etc.
o A telco offer including free internet at home, budget for a mobile phone, a monthly phone plan and many discounts on the Proximus products catalog
o Additional benefits such as meal and eco vouchers, 32 vacation days, corporate discounts through Benefits@Work,…
o Wellbeing at work: yoga and pilates classes, corporate events, etc.
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