Job description We are looking for a customer support advisor fluent in French, German & English. Transport is at the core of modern society. Imagine using your expertise to shape sustainable transport and infrastructure solutions for the future? If you seek to make a difference on a global scale, working with next-gen technologies and the sharpest collaborative teams, then we could be a perfect match. You’ll work in a dynamic, multicultural team, speaking 21 languages to support our customers. Operating 24/7 across sites in Ghent, Rugby, Bucharest, and Johannesburg, we’re united by a passion for delivering exceptional customer experiences and solutions. - Our multilingual advisors support customers across Europe, managing breakdowns and ensuring peace of mind. - Through constant communication with repair dealers and customers, we provide updates and solutions. - With creativity, teamwork, and collaboration, we tackle challenges to deliver excellent support. Profiel - You are customer focused, always striving for the best possible service and solution for our customers. - You are a confident communicator, adapting your style to each customer to make sure they feel heard and supported. - You go the extra mile, solving problems with a proactive and creative mindset. - You like working in a team, supporting and lifting each other up. - You are keen to keep learning and developing your skills. - You are open to working in shifts, just like your colleagues, to provide round-the-clock service to our clients. - You are fluent (written and verbal) in English, French, and German Aanbod - Competitive salary, with meal vouchers, transport costs, shift allowance, etc. - Well-being services - Restaurant on site - Opportunity to grow within the company - Good work life balance - Possible to work 50% (2-3 days) from home - International environment If you are ready to join our client, apply with your most recent resume