Charge Back Business Analyst
* Full-time
Job DescriptionYou want to combine passion and IT expertise?You are talented, motivated and ambitious ? Then, we will be more than happy to meet you !ARHS Group - Part of Accenture is looking for a Charge Back Business Analyst (m/f), to join its team at the client.As a Charge Back Business Analyst (m/f), you will play an important role in managing, analysing, and improving chargeback and showback processes. Key responsibilities:
* Develop, implement and manage the showback and chargeback processes
* Identify and implement process enhancements to improve the accuracy, efficiency, and transparency of chargeback processes
* Ensure compliance with data quality standards across all implemented chargeback processes
* Support the Finops manager in implementation of standards and governance framework
* Analyse and evaluate potential chargeback impacts resulting from operational or functional changes
* Provide clear guidance and support to stakeholders to ensure a comprehensive understanding of the chargeback/showback processes
* Act as point of contact for chargeback-related inquiries, resolving issues proactively and fostering a collaborative approach
* Maintain accurate and up-to-date chargeback documentation for processes, methodologies and key metrics
* Generate reports and dashboards for stakeholders, providing clear visibility into chargeback allocations
Your profile:
* Minimum 3 years of experience in financial topics and analysis, chargeback processes, or related roles
* Strong understanding of CMDB data models (legacy and Cloud based) and their related services
* Prior experience working in service-driven organizations or shared services is preferred
* Strong analytical skills with proficiency in Microsoft Excel tools or BI usage
* Excellent communication and interpersonal skills for engaging stakeholders
* A problem-solver with a keen eye for process improvement and efficiency
* Experience in Oracle SLQ usage
* Some certifications are a plus:
o Certification in Business Analyze
o FinOps Certified Practitioner
o Cloud platform-specific certification (AWS, Azure, or Google Cloud)
* Experience in Agile tools: boards management such as Kanban, scrum, etc.
* Fluency in English (written and spoken) is required
Additional Information Arηs Group – part of Accenture - is a market leader in the management of complex IT projects and systems. Founded in Luxembourg in 2003, we have grown to encompass 11 entities worldwide, employing over 2,500 employees in Luxembourg, Belgium, Greece, Italy and Bulgaria .With our focus on getting things done, we help our clients achieve their goals with best-of-breed solutions, superior execution and exceptional services. We offer bespoke software development, data science, infrastructure, digital trust and mobile development to government institutions at national and European level, telecom providers, and financial institutions, among others.Our bold company culture is built around working hard and playing hard, with a flat and agile structure that lends itself to efficiency and employee empowerment. We value our diverse workplace of close-knit teams and provide a place where everyone can be supported to learn and evolve. Our Vision and Values Our vision is to be the most caring and reliable IT company on the market place for both clients and our people.Our values are: caring, agility, excellence, innovation, continual improvement, and reliability .Our values support our vision by leveraging excellence, striving for results, ensuring commitment and promoting adaptability. Our Culture We work in close partnership with our customers, turning their needs into benefits; We promote a dynamic local environment where both young and experience people can realize themselves; We leverage a flexible, independent and responsive organization. Our Brand The ArÈ s (pronounce [aris]) name comes from Greek Mythology. ArÈ s is the son of Zeus and the God of War – in our eyes, an accurate representation of the intelligence, strategy, leadership and vision that are essential in business. Don’t hesitate! Join our team What you’ll get: An informal hierarchy and work environment:Our open, flat structure supports a strong focus on communication and collaboration, enabling to respond quickly to market changes and customer requests.An attractive salary package: With an attractive salary and benefits package – including advant...