NH Gent Belfort
Gent
Come and join Minor Hotels, we are looking for a Front Office Shift Leader in NH Collection Gent.
In this role, you are responsible for supervising the shifts at the Front Office. You ensure that every guest has a unique experience, manage the team, and are responsible for all administrative and financial operations during your service. You ensure correct cash register payment and make your team shine every day! Additionally, you perform all Front Office activities yourself, such as checking in and out of guests, answering various questions, and handling calls and e-mails correctly.
You also supervise and train new employees and interns while maintaining communication with other departments. Finally, you always strive to improve our products and services to ensure that our guests always have a unique experience in our hotels!
Who are you?
* You are energetic, spontaneous, and have several years of experience as a receptionist. Previous experience in this role is considered an advantage.
* You are guest-oriented, seeing every situation as an opportunity to meet and surpass guest expectations.
* You gain energy from managing a team.
* You are flexible in terms of working hours.
* You are very strong in administrative tasks.
* You master English and Dutch and/or French perfectly. Any additional language is considered a plus.
What do we offer?
In this position, you will work for Minor Hotels, a professional international hotel chain with a dynamic and friendly vibe.
We understand that people make the difference, and this is conveyed in our excellent working conditions:
* Excellent career opportunities: all employees of Minor Hotels are given priority on internal vacancies worldwide!
* Explore the Minor Hotels brands and enjoy our hotels worldwide with our special employee rate.
* Invite your friends and family for city trips in all our hotels worldwide and receive a 30% discount on our restaurants and bars! They can also book their next city trip with your Friends & Family code.
* Enjoy special discounts on a variety of (web) shops and leisure activities on our employee benefits portal.
Are you looking for a new challenge? Apply now!
Minor Hotels Europe & Americas is committed to an inclusive working environment in which everyone is valued and encouraged equally; therefore, we warmly welcome people from all horizons & personal abilities.
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