Job Description
EXPERIENCE AND EDUCATION:
Essential Qualifications/Experience:
· Extensive practical experience with Trellix antimalware security controls like ePO and ENS at least for 4 years
· Prior experience in maintenance, operations and troubleshooting of Trellix products at least for 4 years
· Managing the life cycle of Trellix products:
ü Tracking and testing new releases
ü Updating and managing the current configuration to ensure best industry standards and organisational security requirements are met
ü Updating the current documentation
ü Co-ordinate and support implementation of required changes
ü Lead the change management process
· Familiar with expert rules editing and writing in ENS
· Practical hands-on experience in systems and tools administration in Windows environment
· Troubleshooting of Windows infrastructures
· Support troubleshooting of Trellix products across the enterprise
· Develop documentation and configuration for Trellix products
· Liaise with vendor and provide third level support
· Comprehensive knowledge of the principles of computer and communication security, networking, and the vulnerabilities of modern operating systems and applications
Desirable Qualifications/Experience:
· Good level and previous experience with at least one of the following (referred later as Trellix products):
ü Trellix Drive encryption
ü Trellix File and Removable Media Protection (FRP)
ü Trellix Data Loss Prevention
ü Trellix Application and Change Control
· Good understanding of the constraints related to IT systems on NATO networks
· Troubleshooting of Linux infrastructures.
· Experience with implementation projects within NATO and/or National military organizations
DUTIES/ROLE:
· Provide NATO-wide support on endpoint protection solution, such as anti-malware, removable device control, Data Loss Prevention, disk wiping and Hard-Drive encryption solutions
· Follow the software life cycle management (such as release, testing, distribution and maintenance) of a variety of enterprise endpoint protection tools
· Formulates and tests the settings and produces installation and configuration guidelines used by NATO sites or NATO nations
· Participate in the development of configuration, installation and user guideline
· Monitor the IT security threat landscape (mainly malware trends) and emerging security protection products
· Undertake configurations checks to ensure the enforcement of COMPUSEC measures, directives and procedures for endpoint protection on NATO CIS
· Provide advice and technical assistance to NATO CIS administrators and IT Security officers in the area of endpoint protection
· Provide NCSC with security analyst support to Security Incident Handling
· Update and supports software settings and configuration guidelines for NATO CIS
· Review documents to be published or provided to NCIA customers as part of projects deliverables
· Provide cyber security consultancy and advice to projects, plans and teams
· Coordinate with systems and network administrators in support of security architecture requirements
· On a day to day basis work to meet the team's objectives