For Kuehne Nagel at Brucargo we are looking for an Air Logistics Operational Care Specialist. You will be responsible for coordinating transport activities by making the necessary bookings with our partners and gateways for specific shipments. Activities are carried out in accordance with air transport rules and regulations and related national protocols.- key responsibilities- Coordinate and coordinate customer deliverables with customer care teams, partners and suppliers to manage the transportation of customer cargo- Manage operational tasks- Review and ensure reconciliation of shipping instructions, including clarifying discrepancies in violation of country regulations, export compliance, and tariff and route information- Initiate and resolve rate performance or performance discrepancies- Immediately report problems or discrepancies to managers- Monitor supplier operational performance and escalate as necessary- Coordinate and coordinate with warehouse to manage freight and handle escalations- qualifications- You have at least 1 year of experience in aviation logistics or have a degree in logistics- You have good analytical and organizational skills- You are eager to learn and can work problem-solving- You are detail-oriented and can work under pressure- You have good communication skills- Besides a fluent communication in English, you also have a good knowledge of Dutch and French