Division: Group Technology Services (GTS)
Please not that this is a permanent position and we do not offer freelance/contract arrangement for the role.
About the team:
M365 & Voice Squad is part of the End User Tribe which aims at delivering a phenomenal user experience and excellent support. We support the business by enabling the digital transformation thanks to up to date digitally enabled, unified and efficient collaboration space. The focus of the squad is Microsoft365, unified communications (voice & video Cisco/MS Teams).
About the role:
As member of M365 & Voice, you will be working with a team of skilled engineers. M365 & Voice (or End User Collaboration) is part of the End User Tribe within Group Technology Services division of Euroclear. Our vision is to make ‘Euroclear a great place to work!’ by providing our customers with a up to date digitally enabled, unified and cost-effective collaboration space. This collaboration space is in full expansion/change and consists of Microsoft365, unified communications (voice & video Cisco/MS Teams) and of course still some existing tools.
Responsibilities:
1. Deliver subject matter expertise of Exchange/Outlook/Office 365 with emphasis on security, architectural design, migration, management, and support of implementations
2. Be an expert in Exchange/Office 365, including changes & updates, roadmap & releases, and third-party solutions
3. Document designs, system configurations, governance, standards and procedures, training outlines and content, service descriptions
4. Use Agile methodology values, principles, and practices to deliver solutions
5. Communicate, defend, and negotiate with stakeholders: other divisions, tribes and squads
6. Prepare quarterly plans
Requirements:
7. Degree in Computer Science, Engineering, or strong field related experience
8. Strong knowledge and experience in the below areas: Microsoft Exchange (2016 or 2019, previous versions and above) Microsoft Office 365, Microsoft Azure, Outlook
9. Knowledge/experience in several technologies from the list below: Windows server Azure Active Directory Outlook client Mail security and compliance, ATP (Advanced Threat protection), Data Loss Prevention Mail flow and connectors PowerShell and PowerCLI scripting skills SMTP, SSL/TLS, DNS
10. A sense of ownership and pride in your performance and its impact on our success
11. Self-motivated, well-organized personality
12. Critical thinker and problem-solving skills
13. Team player
14. Great interpersonal and communication skills
15. Stress resistant in a fast-moving environment