The Regulatory Intelligence, Safety and Compliance (RISC) team is seeking a Program Manager who is passionate about establishing Amazon as the world's most reliable shopping platform for safe and compliant products. This is an opportunity to partner with the Rufus team, Amazon's new generative AI-powered shopping assistant, to protect Amazon customers from products that are illegal, illegally marketed, unsafe, or otherwise prohibited by Amazon policies. We need your passion, critical thinking, and innovative ideas to help deliver on our ambitious goals. A successful candidate will thrive in ambiguity and bringing process to a highly dynamic environment, own policy development and evaluation, and be able to partner with multiple cross-org teams. This role involves codifying and simplifying complex policies, providing guidance for nuanced policy use cases, and the ability to adapt quickly to deliver results. A day in the life Identify and develop policies needed to ensure a consistent store experience for our customers Work with the Rufus AI science and tech teams to translate store policies so Rufus can be trained to accurately comply with policy Identify and address high risk gaps and monitor potential risk areas Evaluate and calibrate policy effectiveness to assess and refine policy outcomes Collaborate with global partners to explore additional areas to refine policy and preserve customer trust Ensure ongoing governance and discover scalable solutions to increase model training efficiency About the team Here at Selling Partner Services, we embrace our differences. We are committed to furthering our culture of inclusion. We have 14 employee-led affinity groups, reaching 10,000+ employees in chapters globally. We have innovative benefit offerings, and we host annual and ongoing learning experiences, including our DEI Ambassador Program. Amazon's culture of inclusion is reinforced within our 16 Leadership Principles, which remind team members to seek diverse perspectives, learn and be curious, and earn trust. Our team puts a high value on work-life balance. It isn't about how many hours you spend at home or at work; it's about the flow you establish that brings energy to both parts of your life. We believe striking the right balance between your personal and professional life is critical to life-long happiness and fulfillment. Our team is dedicated to supporting new members. We have a broad mix of experience levels and tenures, and we're building an environment that celebrates knowledge sharing and mentorship. We care about your career growth and strive to help each team member develop. Basic qualifications Bachelor's degree or equivalent Bachelor's degree or equivalent 5+ years of program or project management experience 5+ years of defining and implementing process improvement initiatives using data and metrics experience Experience working cross functionally with tech and non-tech teams Experience in compliance program management, legal, governance, audit, risk/loss prevention, or equivalent Preferred qualifications 5+ years of driving end t... Governance, Driving, Delivery, Sales, Audit, Critical thinking, Scheduling, Policy Development, Passion, Training, Use cases, Process Development, Contracts, Policy, Loss Prevention, Evaluation, Science Technology, Metric, Program Management, Passion, Think innovately, Safety Compliance, Ambition, Service, Policy Development, Shopping Services, Delivering Results, Project Management, Communication, Intelligence, Simplification, End to End, Process Development Originele vacature is te vinden op StepStone.be – Maak nu een Jobagent aan op StepStone en vind je droombaan! https://bit.ly/2jPYsZC Vind gelijkaardige jobs, informatie over werkgevers en carrièretips op StepStone.be!
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