VANDOS is recruiting for a Global Leading Company in Turnhout, Antwerp. As an Inside Sales Coordinator, you support the Key Account Manager(s) with ensuring customer satisfaction by managing orders from start to finish. You will act as the primary point of contact for retail clients, overseeing order processing, logistics coordination, and financial follow ups. With a strong focus on quality and efficiency, you will ensure seamless customer service while contributing to the growth of client accounts. YOUR ROLE Serve as the main contact for retail clients, handling inquiries and providing excellent service Oversee the entire order process, including customer setup in SAP, price updates, and order tracking Coordinate logistics, such as arranging transportation, managing shipping documentation, and resolving delivery issues Collaborate with the finance team to monitor payments, credit limits, and outstanding balances Proactively inform and support clients on product availability, pricing, and delivery schedules Ensure accurate and timely communication with clients, including sending invoices, tracking information, and follow up updates YOUR QUALIFICATIONS You have a degree in business, commerce, or a related field You have experience in a supporting administrative role You are a strong professional communicator in French and English Proficiency with ERP systems, CRM tools, and Microsoft Office You have a detail oriented, organized approach with the ability to manage multiple priorities You have a customer focused mindset with excellent problem solving skills OFFER An attractive remuneration package, including meal vouchers and hospital insurance. (No company car included) Opportunities for personal and professional growth 3 days on site at the HQ and 2 days homeworking A LY NOW Send your CV to cv@vandosconsulting.com Note! Fluency in FRENCH and ENGLISH in MANDATORY!