* Evaluates and resolves problems of the customer to ensure their satisfaction including direct reporting
* Be ready to travel 100 nights per year
* Repair of units at PT
* Independently troubleshoot mechanical and electrical failures at an expert level
* Install the equipment at customer site (SAT);
* Training for the product range at customer site
* Develop and maintain relationship with customers
* Dealing directly with the technical queries of the customers through telephone and email
* Report common complaints of customers in order to address the situation for future reference
* Propose feedback on product development, features and functions
* Promote directly and indirectly spare parts sales
* Electrical OR Electromechnical ENGINEER background
* Knowledge of raw materials
* Knowledge to read and understand a technical drawing or specification
* Ability to analyze problems and solve problems
* Familiar with all parts of the product range as well as familiarity with electrical or mechanical procedures that may have effect on the products
* Knowledge of reporting
* Full time work
* An exciting job with real responsibilities;
A dynamic and collaborative work environment as well as numerous opportunities for training and personal development;