CONTEXT
Internal communication in MSF is vitally important and relates directly to the foundation of our organisation: the people – staff, managers and volunteers. Together we are the cornerstone of MSF and make it possible to pursue our main goal: providing medical care to people in need.
At a time when MSF is relying more and more on remote teams, with different hubs across the world and an increasing number of people teleworking, the challenges to keep our staff connected, engaged and informed are multiple. In line with these recent evolutions, MSF Belgium (OCB – Operational center Brussels), one of the 6 MSF operational directorates, launched an intranet in April 2023.
As Intranet editor, you ensure that intranet continues to grow, and remains a trusted channel with relevant, engaging, and up-to-date content. Under the supervision of the Head of Internal Communications, you will be part of the internal communications team consisting of 3 people.
MAIN RESPONSIBILITIES
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Support the development of the intranet and be responsible for its content and updates
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Create, publish and update static and dynamic content in two languages (English/French) for the Intranet and an all-staff newsletter to inspire, involve, inform and align staff. Ensure the timeliness and relevance of this content
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Ensure people are kept informed about existing content through push and pull communication channels (e-newsletters, internal magazine, staff meetings...)
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Initiate and follow-up on technical developments together with our Sharepoint expert
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Act as a user and editor focal point for the OCB Intranet by - Organising training and support to content owners to edit and design their pages - Supporting other departments in developing content, keeping it up to date, engaging staff and promoting key initiatives - Following-up the Intranet mailbox - Collecting feedback on content and its quality
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Assist with design and editing of visual content (infographics, presentations...)
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Measure reach, content performance, targets and staff engagement
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Liaise with internal and external stakeholders (translators, Information & Knowledge Managers, ICT, graphic designer, etc.)
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Ensure that the intranet is a useful, accessible, but also fun/agreeable place to be
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Participate in the implementation of the internal communication strategy of MSF OCB and contribute to it in a dynamic and relevant way
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Support other activities of the internal communications team, such as
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working on other internal communication channels, including our staff magazine and e-mail newsletters
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Planning, organising and/or providing support to (semi)-internal events
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Editing a wide array of texts, either for communications or information purposes
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Follow closely global evolutions regarding internal communication