As we continue to make an impact in the fast-growing high-tech field of integrated photonics, we are looking for an organized and proactive Administrative Assistant to support various departments.
In this role, you will handle key administrative tasks, streamline processes, and ensure smooth communication across departments. Your contributions will be essential to maintaining operational efficiency and supporting our dynamic teams.
Your responsibilities
1. After the sales receive their signed offer, you’ll be managing the process with the customers from Order-to-Cash (e.g., supplying the needed documents), up until the first invoice.
2. Onboarding of Luceda as a new supplier in customer-portals.
3. Ensuring correct delivery of products, licenses, renewals, etc.
4. Marketing:
5. Organize and support marketing initiatives, including:
* Ordering supplies and monitoring stock
* Scheduling and organizing events
* Inviting and tracking participants
* Managing other organizational tasks
1. Customer Relationship:
* Assisting sales representatives in various administrative tasks during the Lead-to-Order process.
* Customer contract administration in collaboration with legal.
* Update and manage our CRM-system Odoo.
2. Provide regular reports to all departments.
Your profile
* Minimum 1 year of experience in a similar role.
* Fluent in English (spoken, read, and written) as it is the company's working language.
* Knowledge of Dutch is a plus but not required.
* Strong ability to quickly understand and improve processes.
* Commercial insight and strong organizational skills.
* Proactive attitude with a problem-solving mindset.
* You have great experience with Microsoft Office and a CRM-system.
* Experience with AI tools such as ChatGPT is an advantage.
The benefits of joining our team
* An international team-oriented company that values diversity, open communication, and curiosity.
* Open for full-time or 4/5 position, within a 40-hour schedule.
* Enjoy flexible work arrangements to support your work-life balance, with regular presence in our new, modern and bright office in Ghent.
* Make an immediate impact by collaborating with prestigious clients on their critical administrative cases from day one.
* Thrive in a collaborative environment alongside talented professionals, where teamwork and open communication are central to our culture.
* Receive a competitive salary along with comprehensive hospitalization insurance and a robust pension plan.
About Luceda
Luceda Photonics is a leading European company in innovative photonic design software solutions, enabling engineers and researchers to design, simulate, and optimize photonic integrated circuits (PICs).
Work in a fascinating field, with customers from all over the world and applications ranging from health care to telecom, sensing, lidar, quantum computing and many others.
Interested?
Does this sound like something for you? We are very much looking forward to hearing why you would like to help strengthen the Luceda team! Email your CV and cover letter to hr@lucedaphotonics.com.
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