As a Trainee in Financial Client Services – Cash Management, you will be part of the FCS team in Spain, collaborating closely with the Front Office (International Trade & Transactional Banking), operational managers, and clients. You will support the management of treasury operations, cash flows, and client services, ensuring cross-business continuity in case of absence.
Key Responsibilities
* Oversee and manage cash flows and customer relationships.
* Analyze and validate payments exceeding the account balance, authorized overdrafts, etc., in coordination with the Front Office and the client.
* Monitor, regulate, and coordinate investigations into detected anomalies (overruns, overdue authorizations, etc.).
* Analyze and respond to compliance requests related to financial flows.
* Set up and manage cash flows as part of cash pooling activities.
* Maintain diary systems to ensure all actions on the portfolio are monitored.
* Ensure that a high level of interaction and communication is maintained with the Front Office to ensure full knowledge of developments in the Cash Management Activity
* Clarify the doubts that Back Office may have.
* Collaborate providing information on the portfolio to the Front Office, as reasonably requested, e.g. for inclusion in annual reviews.
* Assist in the implementation of cross border Cash Management Treasury Offer.
* Support with the internal procedures, follow up transaction, documentation.
* Respond to customer requests, particularly related to cash flows, reports, and reconciliations.
* Propose improvements to reduce operational workload and enhance client satisfaction.
* Monitor daily indicators related to the client portfolio (quantitative and qualitative analysis).
* Prepare and attend customer meetings, including account reviews.
* Manage customer requests related to their Optimum contract and electronic connectivity systems.
* Maintain an ongoing relationship with Account Managers and Relationship Managers.
Management and reporting, help with:
* Monthly reconciliation of Payments, Current Accounts & Client Remuneration
* Quarterly Internal reports requested by Head office.