Director Operational Excellence - Supply Chain - IndustriesDate: 3 Mar 2025Requisition ID: 1588246Are you willing to take the challenge of building a better working world, and advising COOs in this dynamic, digital world?The opportunityIn times of global business disruption, operations leaders are expected to seize the opportunity to build enterprise resilience, drive transformation and reframe the future of their organization.Our EY teams understand how to improve productivity for smarter, faster and more advanced operations. With our EY focus on the COO agenda and our unique partnerships with the best and brightest from the industry at the foundation, we help our clients achieve operational efficiency across the organization to build a better tomorrow!For our growing Operations practice in Belgium, we are looking for a Director Operational Excellence to lead and grow this team in close collaboration with the broader Supply Chain Operations team within EY Belgium consulting.Your key responsibilitiesAs a Director Operational Excellence, your key role will be to bring in, deliver and lead projects that improve our client’s business performance, in line with our Exceptional Client Service approach. Drawing on your knowledge, skills and experience, you will build valued relationships with external clients and internal peers, support sales pursuits, proposals and thought leadership, and coach and support EY consultants and client team members to deliver sustainable business outcomes.In addition, you will actively establish and strengthen the relationships with our regional and global Supply Chain Operations leadership teams.Your knowledge and experience, combined with EY’s thought leadership on the future of Operations, will allow you to provide innovative insights for clients, adapting our service offerings, solutions, and methods to fit the operational teams and cultural needs.You are thorough and result-oriented and work together with the client on implementing solutions. You often work in an international environment on projects with a significant impact on company results.Skills and attributes for successGuiding the Chief Operating Officer with expert advice, streamlined strategies, and thoughtful insights to elevate organizational performance and operational excellence.Develop and manage strong credibility and relationships at C-level, based on the positive impact of your team.Provide subject matter expertise, industry perspective, and relevant points of view to drive customer value.Develop a strong network of EY clients, experts, colleagues, and friends.Leverage your analytical and technical skills to steer your team toward exceptional insights and deliverables that guide our clients through their operational transformation.To qualify for the role you must haveA master’s degree in Industrial Engineering, Business, Supply Chain or related field with strong academic records;A minimum of 12 years of professional experience with a demonstrated track record of delivering sustained improvements in business performance, gained in industry and consulting;Hands-on experience in digitizing functions, leading functional transformation initiatives and leading continuous improvement/operational excellence programs;Strong knowledge and experience in operational logistics, manufacturing, production, maintenance environments, preferably combined with sector knowledge in consumer goods and life sciences;Fluent in written and spoken English, French and/or Dutch;Proven experience in running improvement projects aiming to eliminate losses;Experience in managing and coaching from the shop floor to the boardroom;Passion for systemic solutions versus a “fix it when it breaks” mentality;Excellent analytical capabilities, drive, enthusiasm, conceptual thinking, communication and influencing skills, and pragmatism in execution;Intrinsic motivation to help establish and strengthen relationships with our clients;Commitment to support the development of others through coaching and counseling team members.What we look forAn energetic individual with a passion for Operational Excellence looking to solve real business challenges with leading solutions.A team player with relevant experience and knowledge of Supply Chain Operations Manufacturing, who is aligned to our core EY values and looking to be part of our growing team.What we offerYou will join an ambitious, international, dynamic team, genuinely passionate about its work, within a leading global professional services firm;We offer extensive training, both on technical matters and soft skills and project management;We offer you an attractive remuneration package (competitive salary, net allowances and extensive fringe benefits: company car with fuel card, smartphone, health insurance, pension plan, etc.);We give you the opportunity to take an executive role in growing the operations practice within the broader Supply Chain Operations team;We are proud of our flexible working arrangements, and we will support you to build a successful career and deliver excellent client service without sacrificing your personal priorities. While our client-facing profession might require regular travel, and at times working at client sites, we are committed to help you achieve a work-life balance;At EY we are passionate about the inclusion and support of individuals of all groups; we do not discriminate based on race, religion, gender, sexual orientation, or disability status.
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