IT Administrator
Location: We operate a hybrid model with 2 days at our fabulous office in the Droneport incubator building in Sint Truiden, the rest of the time at home!
Start Date: March 2025
Package: Competitive salary, company car, annual training budget, optional e-bike lease, 20 holiday days + 12 ADV days, Alan health cover, hospitalization and group insurance, cafeteria plan, mobile subscription, net allowance plus meal vouchers and Eco Cheques
About the Role
Are you a hands-on IT professional looking to take ownership of internal IT systems and support a growing SaaS company? At InTouch, we’re looking for an IT Administrator to help manage our internal IT landscape, provide technical support to employees, and assist with IT security and compliance initiatives.
This role is perfect for someone who enjoys troubleshooting technical issues, optimizing IT processes, and ensuring smooth IT operations in a dynamic environment.
Your Responsibilities
Internal IT Support & Operations
* Act as the first point of contact for IT support, troubleshooting hardware, software, and network issues.
* Set up and configure workstations, laptops, and peripherals for employees.
* Manage IT inventory, including procurement and maintenance of hardware and software licenses.
* Assist in maintaining IT documentation and internal knowledge base.
Employee Onboarding & Offboarding
* Set up IT accounts and devices for new hires, ensuring a smooth onboarding experience.
* Manage access rights and security settings for employees.
* Ensure proper deactivation of accounts and retrieval of hardware for offboarding employees.
IT Infrastructure & Systems Management
* Maintain and monitor internal IT systems, ensuring operational efficiency.
* Assist in managing cloud-based tools and software solutions.
* Support remote and hybrid work setups by ensuring secure access to internal systems.
IT Security & Compliance Support
* Assist in implementing IT security policies and best practices.
* Support the implementation of new ISO 27001 policies but will not be responsible for gaining the certification.
* Help maintain compliance with GDPR regulations under the guidance of senior team members.
* Educate employees on IT security best practices.
What We’re Looking For
Experience & Skills
* 3+ years of experience in an IT support, helpdesk, or system administration role.
* Hands-on experience with Windows and macOS environments.
* Familiarity with network troubleshooting and cloud-based applications.
* Basic knowledge of IT security best practices.
* Fluent in Dutch and English.
Mindset
* Proactive and eager to learn.
* Strong problem-solving skills and attention to detail.
* Customer-service oriented, with excellent communication skills.
* Able to manage multiple tasks and work in a dynamic environment.
Why This Role is Great for You
* Gain experience in a fast-growing SaaS company with an innovative tech environment.
* Work in a supportive and collaborative team where your contributions are valued.
* Opportunities for training and growth in IT security, compliance, and infrastructure.
Interview Process
1. Introductory Teams Call with Jo, Talent Acquisition Partner
2. Teams Call with Ann-Sophie, Operations Lead
3. Final Call with Astrid and/or Tom, your new Co-CEOs
Ready to Join the Team? Email Jo Wilkinson at jow@intouch.be
Send an InMail
Or simply hit the apply button!
Equal Opportunities Statement
At InTouch, we’re committed to building a diverse and inclusive workplace. We value different perspectives and welcome applications from all backgrounds.
#ITAdministrator #ITSupport #Helpdesk #InternalIT #InTouch #SaaSJobs