At {company}, you would be joining a community-driven organization that specializes in providing innovative solutions for better finance.We Deliver Robust SolutionsOur suite of products, including Isabel 6 (MultiBank payment platform), Ponto (Open Banking), Kube (verified corporate data), and Intellisuite (fraud monitoring), enables seamless, secure, and reliable data and money flows.Trusted and SecureWe have earned the trust of over 50,000 businesses, 200 partners, and 2,000 banks, who rely on us to handle their financial data with security and reliability at the forefront of everything we do.Industry LeaderWith 30 years of experience in financial technology, we have become an industry leader, delivering solutions that are both reliable and innovative.A Unique EcosystemOur ecosystem is centered around shared insights and collective growth in multibanking, verified data, and fraud prevention. We bring together key domains in one financial ecosystem, making us a unique player in the European market.Innovation at Our CoreCollaboration drives our innovation, keeping us at the forefront of financial technology. We continuously improve, connect, and stay ahead through ongoing research and forward-thinking approaches.Your Role as Business Process AnalystWe are seeking a highly skilled and detail-oriented Business Process Analyst who specializes in the Digital Operational Resilience Act (DORA), ISO/IEC 20000, and ISO/IEC 27001 standards.Key Responsibilities:Analyze, design, and optimize business processes to ensure compliance with these standards, enhancing operational resilience, and improving overall efficiency.Proven experience in creating policy, process, and procedural documentation in a technical domain.The ability to assess current working practices against regulatory and/or international standards requirements, specifically DORA, ISO/IEC 20000, and ISO/IEC 27001.Translate technical activities into documented processes.Work with technical teams to identify and close gaps against DORA, ISO/IEC 20000, and ISO/IEC 27001.Create Critical Success Factors and Key Performance Indicators to demonstrate the effectiveness of processes.Specify/enhance automation and/or tooling to support processes.Gather evidential proof that the process is being executed as documented.Requirements:Onsite presence in Brussels HQ (2 to 3 days/week).Certified ITIL framework knowledge to at least foundation level, expert level preferable.Absolute advantage: some awareness of DORA.Nice to have: past experience of ISO/IEC 20000/27001 implementation and experience in working in a service management domain.What We OfferFlexible income plan: you choose the benefits that suit you best.Laptop, phone, subscription, group and health insurance, meal vouchers, annual corporate bonus.Compensation package adjusted according to your travel method: by train, bus, electric car, or bike.Fresh fruit, chair massages, and more - our Isafun.We invest in your personal growth through training and coaching.You work with experienced (fin)tech leaders and solid software tools.A certified Top Employer bringing together hundreds of driven colleagues.